Key Account Manager

Kitron is a leading Scandinavian Electronics Manufacturing Services (EMS) company, delivering improved flexibility, cost efficiency, and innovation power through the value chain. The company operates in Norway, Sweden, Denmark, Lithuania, Germany, Poland, the Czech Republic, India, Malaysia, China and the United States. With 2500 highly skilled employees, Kitron manufactures and delivers anything from fully assembled electronic circuit boards to complete end-products for customers globally. Related technical services like prototyping, industrialisation, material analysing and test development are also key competencies Kitron offers.

Our values

Location: Kaunas

Job Description:

• Own the commercial performance and strategic development of an assigned portfolio of international customers.
• Develop and execute customer growth plans with clear revenue, profitability and business development targets.
• Identify and win new business opportunities by expanding the product and service scope with existing customers.
• Build trusted relationships with key customer stakeholders across operational, commercial and executive levels.
• Lead cross-functional Customer Teams and ensure effective alignment across Sales, Supply Chain, Operations, Engineering, Quality and Finance.
• Monitor customer performance, forecasts and key business KPIs and drive corrective actions where required.
• Represent the voice of the customer within Kitron while protecting Kitron’s commercial and operational interests.
• Lead commercial negotiations and manage pricing, contracts, claims and other customer agreements.

• Proven experience managing demanding international B2B customers, preferably within electronics manufacturing, industrial manufacturing or another complex technical environment.
• Strong commercial acumen, including understanding of revenue, profitability, pricing, cost structures and business risks.
• Demonstrated ability to lead and influence cross-functional teams without direct authority.
• Strong negotiation, stakeholder management and problem-solving skills.
• Ability to manage multiple priorities, escalations and complex customer situations.
• Analytical and structured approach, combined with a strong sense of ownership.
• Confident communication and presentation skills in English at both operational and executive levels.

• Salary range for this position is 3900-5100 EUR gross (before taxes). In Kitron salary offer is based on the predefined salary ranges for each position and depends on the level of experience and competence of the candidate;
• Performance-based annual bonus;
• Accident insurance 24/7;
• Loyalty program;
• Extra attention and benefits for the employee in case of important life events;
• Additional vacation days - 1 extra day each year, plus 2 extra days after 5 years;
• Hybrid work type and flexible working hours;
• A highly skilled and motivated team of colleagues;
• Opportunities for personal and professional development;
• Team building and off-site activities.