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Capstone Search Advisors Linkedin · Posted 5d ago

Business Development Manager

Grand Rapids

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Position Summary

We are seeking an ambitious, results-oriented Business Development Manager to drive new customer acquisition and accelerate profitable growth. This is a true hunter role focused on identifying, developing, and closing new business opportunities while expanding our presence in existing and emerging markets.


The successful candidate will own the complete sales cycle—from prospecting and lead generation through qualification, solution development, proposal creation, negotiation, contract award, and customer onboarding. This individual will possess a relentless drive to win, exceptional relationship-building skills, and the ability to uncover customer challenges and position value-driven solutions that create long-term partnerships.

This role requires an entrepreneurial mindset, strong business acumen, and the ability to collaborate cross-functionally to deliver outstanding customer experiences while consistently exceeding sales objectives.



Key Responsibilities

New Business Development

  • Identify, qualify, and secure new business opportunities within targeted industries and markets.
  • Develop and execute strategic prospecting plans utilizing cold calling, networking, referrals, digital outreach, and industry events.
  • Build and maintain a robust pipeline of qualified opportunities to support long-term revenue growth.
  • Research target accounts, understand customer challenges, and develop customized sales strategies.
  • Consistently generate new leads and convert opportunities into long-term customer relationships.

Full Sales Cycle Management

  • Manage the complete sales process from initial contact through contract execution and customer handoff.
  • Conduct discovery meetings to identify customer needs, technical requirements, and business objectives.
  • Develop compelling proposals, pricing strategies, and value-based business cases.
  • Lead contract negotiations while balancing customer expectations and company profitability.

Customer Relationship Management

  • Establish trusted relationships with executive leadership, engineering, operations, purchasing, and other key stakeholders.
  • Serve as the primary commercial contact throughout the sales process.
  • Understand customer growth initiatives and identify opportunities for future business expansion.
  • Ensure a seamless transition from sales to operations while maintaining strong customer satisfaction.

Cross-Functional Collaboration

  • Partner with Engineering, Operations, Marketing, Customer Service, and Finance to develop customer solutions.
  • Coordinate internal resources to ensure timely responses to customer inquiries and project requirements.
  • Communicate market intelligence and customer feedback to support product development and continuous improvement initiatives.


Qualifications

  • Bachelor's degree in Business, Marketing, Engineering, or a related field preferred.
  • 5+ years of successful business development or outside sales experience with a strong emphasis on new customer acquisition.
  • Demonstrated success managing the full sales cycle from prospecting through closing.
  • Proven track record of consistently exceeding sales quotas and revenue targets.
  • Experience selling technical, industrial, manufactured, or engineered products preferred.
  • Strong consultative selling and solution-based sales experience.
  • Experience negotiating commercial agreements and long-term customer partnerships.
  • Willingness to travel up to 50%.


Success in This Role

The successful Business Development Manager is energized by the challenge of opening new doors, utilizing their network of previous customers, building relationships from the ground up, and winning business in competitive markets. This individual is resilient, resourceful, and motivated by achieving measurable results. They take ownership of their territory, proactively create opportunities, and consistently deliver profitable growth while representing the company with professionalism and integrity.


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