Strategic Account Manager

The Strategic Account Manager serves as the primary business leader for the company's largest and most strategic OEM account(s). This role is responsible for developing executive-level customer relationships, driving profitable growth, and executing strategic account plans that align with customer objectives and the company's long-term business strategy.

Working cross-functionally with Engineering, Product Management, Operations, Marketing, and Customer Service, the Strategic Account Manager identifies and commercializes new product opportunities aligned with customer roadmaps and market trends. A strong technical aptitude is essential to understand customer applications, product requirements, and manufacturing processes, enabling the development of innovative, value-driven solutions.

The Strategic Account Manager leverages market intelligence, customer insights, and business analytics to identify growth opportunities, strengthen strategic partnerships, and provide data-driven recommendations that support commercial success and long-term value creation.

Location: Remote/Hybrid/In office (Depending on candidate location)

What you'll do:

• Own the overall commercial strategy, growth, profitability, and customer satisfaction for the company's largest strategic OEM account(s).
• Develop and maintain relationships across procurement, engineering, product management, operations, manufacturing, and leadership teams.
• Lead annual business planning, strategic account reviews, and customer business reviews.
• Identify, qualify, and commercialize new product opportunities aligned with customer roadmaps and future platform development.
• Collaborate with Engineering and Product Management to develop technical solutions that differentiate the company and create competitive advantage.
• Coordinate cross-functional resources to ensure flawless execution of launches, supply continuity, quality improvements, and customer initiatives.
• Analyze market trends, customer performance, competitive activity, and financial results to develop strategic growth recommendations.
• Lead commercial negotiations, pricing strategies, contract discussions, and long-term partnership agreements.
• Serve as the voice of the customer while balancing business objectives and profitability.
• Deliver sustainable revenue growth, margin expansion, and strategic market penetration through disciplined account management and innovation leadership.

About you:

• OEM, Technical sales experience required. Electrical systems experience preferred.
• Minimum 5 years of sales experience utilizing custom solutions approach
• Strong communication skills
• Ability to travel est. 35-40%

Education, Certificates & or Experience

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 7 plus years of progressive experience in strategic account management, business development, or technical sales, preferably serving OEM customers.
• Experience managing large, complex strategic accounts with a demonstrated history of growing revenue and building executive-level customer relationships.
• Experience collaborating with Engineering, Product Management, Operations, and Supply Chain to deliver customer solutions and commercialize new products.

Why You'll Love It Here:

• Make a real impact and help shape the future of our growing Assemblies business
• Enjoy the freedom to hunt, win, and grow key customer relationships
• Partner with talented teams across engineering, operations, and sales
• Competitive base salary plus incentive opportunities
• Medical, dental, and vision benefits available on day one
• 8% company-funded retirement contribution with no employee match required
• Paid time off and company holidays
• A culture built on teamwork, innovation, accountability, and growth

Bring your drive. Win new business. Build lasting relationships. Grow your career with Dekko.