Key Account Manager

About Tack TMI Türkiye

Tack TMI Türkiye is part of a global Learning & Development company that partners with clients to deliver scalable, flexible learning solutions. We provide training and development programmes in Leadership, Sales, Customer Experience, and Personal Development, complemented by Coaching & Mentoring, Assessment, and HR Consultancy services.With offices around the world, Tack TMI delivers in 55+ countries and 37 languages—in person, virtually and digitally.

Tack TMI Türkiye is proud to be part of Gi Group Holding—Italy’s largest multinational staffing company and one of the world’s leading service providers dedicated to labour market development, covering the full talent journey from Recruitment to Outsourcing, Outplacement and HR Consulting. Headquartered in Milan, Gi Group Holding employs 7,000+ people worldwide.

Role Summary

As a Key Account Manager your mission is to grow the Tack TMI business in Türkiye by researching ideal customer profiles, creating a compelling value proposition, building strong relationships, developing opportunities, and successfully negotiating and closing deals. You will collaborate closely with our Trainers to deliver high-impact learning experiences that help clients improve business results through people development.

Key Responsibilities

• Drive sales growth by developing new business and expanding existing accounts (hunting & farming).
• Define and execute account and territory plans aligned with Tack TMI Türkiye and country strategy.
• Prospect and build pipeline: research target organizations, engage buying centers and generate a predictable sales funnel.
• Opportunity management: qualify opportunities, run discovery, identify client objectives/challenges, and shape commercially viable solutions with internal experts.
• Prepare proposals and manage end-to-end deal cycle (pricing, commercial offers, negotiation, closing) ensuring profitable margins.
• Develop and maintain long-term client relationships with key stakeholders and decision makers to maximize lifetime value and satisfaction.
• Collaborate cross-functionally with solution design, trainers, project management, operations and post-sales support to ensure quality delivery within agreed timelines.
• Monitor market trends and build networks with institutions/associations to stay current and create new business connections.
• Identify multi-country opportunities and proactively support international contracts where relevant.
• Report performance to the line manager through regular sales activity and results reporting.

Requirements

• Bachelor’s degree (or equivalent).
• Min. 5 years’ experience selling solutions/services, preferably in Training & Development / L&D (digital sales experience is a plus).
• Strong customer orientation and the ability to build credibility quickly.
• Proven ability to work autonomously, proactively and with persistence to deliver results.
• Excellent communication, presentation, sales and negotiation skills.
• Strong commercial acumen: pricing discipline, margin focus, and effective time management.
• Able to understand client needs, translate them into tailored learning solutions, and balance short-term wins with long-term value creation.
• Comfortable working under pressure; resilient, organized, self-motivated and flexible.
• Proficient in MS Office (especially PowerPoint and Excel).
• Professional fluency in written and spoken English.