Founding Sales & Customer Success Manager

Founding Sales & Customer Success Manager – BrandCopilot.io

Join us to shape the future of brand building with AI / Agents and have ownership in the company.

About Vision Bridge AI and BrandCopilot.io:

Vision Bridge AI is a US-and-Türkiye-based AI product and services company helping enterprises and high-growth technology businesses accelerate growth, productivity, and customer value through artificial intelligence, marketing technology, advertising technology, and data solutions.

We partner with large enterprises and innovative SaaS companies to solve complex business challenges and deliver measurable outcomes through a value-as-a-service approach. BrandCopilot.io is Vision Bridge AI’s new AI-powered platform for modern marketing and brand organizations to win AI path to purchase and automate brand building with agents. We are looking for a commercially driven, customer-obsessed founding team member to help bring the product to market, secure its first customers, and shape its future development.

The Opportunity:

The Founding Sales & Customer Success Manager will be responsible for acquiring BrandCopilot’s first enterprise and SaaS customers, including strategic design partners, and converting early engagements into successful long-term relationships.

This is not a traditional account management role. The primary focus is new customer acquisition, business development, and design-partner recruitment.

You will own the customer journey from prospecting and discovery through demonstration, pilot development, negotiation, onboarding, adoption, renewal, and expansion. You will also bring customer and market insights into BrandCopilot’s product roadmap, positioning, pricing, and go-to-market strategy.

This is a high-ownership role for someone who enjoys building from the ground up, working directly with customers, and turning an early-stage product into a scalable business.

Location and Working Model:

This is a full-time hybrid role based in Istanbul, with flexibility to work from home and travel to customer offices, industry events, and team workshops.

Key Responsibilities:

New Business Development

• Identify and engage prospective enterprise and growth-stage SaaS customers.
• Build and manage a high-quality pipeline through relationships, referrals, partnerships, targeted outreach, and events.
• Establish relationships with senior leaders across marketing, brand, ecommerce, media, digital, data, AI, and technology.
• Lead discovery sessions to understand customer priorities, workflows, challenges, and decision-making processes.
• Develop tailored value propositions, use cases, presentations, proposals, and business cases.
• Conduct product demonstrations and clearly communicate BrandCopilot’s business value.
• Manage the full sales cycle from prospecting through negotiation, contracting, and closing.

Design Partner Development

• Identify and recruit strategic design partners.
• Define engagement objectives, responsibilities, timelines, expected benefits, and success criteria.
• Lead workshops, feedback sessions, and progress reviews with customer stakeholders.
• Translate customer needs into structured recommendations for product and technical teams.
• Balance customer-specific requirements with scalable product development.
• Convert successful design partnerships and pilots into paid commercial relationships.
• Help develop customer references, case studies, and repeatable use cases.

Customer Success and Expansion

• Own the commercial customer journey from onboarding through adoption, renewal, and growth.
• Define measurable success criteria and expected customer outcomes.
• Coordinate onboarding and deployment with product, technical, data, and operations teams.
• Monitor adoption, satisfaction, performance, risks, and value realization.
• Identify upsell, cross-sell, and account expansion opportunities.
• Introduce Vision Bridge AI services where they strengthen the customer solution.

Go-to-Market and Product Development

• Serve as the voice of the customer within Vision Bridge AI.
• Translate customer feedback, objections, and market signals into product and commercial insights.
• Help refine BrandCopilot’s target customers, buyer personas, positioning, pricing, packaging, and sales materials.
• Contribute to sales, onboarding, customer success, and account-growth playbooks.
• Provide product roadmap input based on customer needs and market opportunities.
• Monitor relevant AI, martech, adtech, ecommerce, and digital marketing trends.
• Represent BrandCopilot at customer meetings, events, and industry forums.

Target Customers and Stakeholders

Initial target customers include enterprises and growth-stage companies with sophisticated marketing, brand, ecommerce, media, data, or digital operations.

Relevant stakeholders may include:

• Chief Marketing/Digital Officers
• Chief Data or AI Officers / CIOs
• Brand and Marketing Managers
• Ecommerce and marketing operations leaders
• Media and advertising leaders and agencies
• Customer experience leaders
• Data, analytics, and technology leaders

Measures of Success

Success will be measured through:

• Qualified pipeline created
• Strategic design partners secured
• New customers acquired / recurring revenue
• Pilot-to-paid conversion
• Sales-cycle progression and retention
• Customer onboarding, success and value creation
• Quality of customer insights contributed to product development
• Creation of repeatable go-to-market and customer success processes

First-Year Priorities

During the first 12 months, the successful candidate will be expected to:

• Build a clearly defined target-account and prospect list.
• Develop an active pipeline of qualified opportunities.
• Secure and manage strategic design partners.
• Convert successful pilots into paid customer relationships.
• Establish repeatable discovery, demonstration, proposal, onboarding, and account-management processes.
• Help refine the product’s value proposition, product strategy, and ideal customer profile.
• Create measurable customer success stories and commercial use cases.

Required Qualifications

• Proven track record of originating, developing, and closing new B2B opportunities.
• Experience selling enterprise SaaS, AI, martech, adtech, ecommerce, data, analytics, technology solutions, or professional services.
• Demonstrated ability to build pipeline rather than relying only on inbound leads or inherited accounts.
• Experience managing the full sales cycle, including prospecting, discovery, demonstrations, proposals, pilots, negotiation, contracting, onboarding, and expansion.
• Experience developing customer-specific business cases, value propositions, executive presentations, and commercial proposals.
• Ability to build trusted relationships with senior executives and navigate complex stakeholder environments.
• Strong commercial judgment, negotiation skills, and closing ability.
• Strong analytical skills and experience using pipeline, revenue, adoption, retention, and performance metrics.
• Excellent written and verbal communication skills in Turkish and English.
• Strong presentation, facilitation, listening, and storytelling skills.
• Willingness to personally create outreach, presentations, proposals, and customer materials.
• Ability to collaborate effectively with leadership, product, technical, data, operations, and marketing teams.
• Bachelor’s degree in business, marketing, engineering, technology, or a related field, or equivalent practical experience.

Preferred Qualifications

• An active network of senior decision-makers in Türkiye, particularly across marketing, brand, ecommerce, media, digital, data, AI, or technology.
• Demonstrated ability to turn professional relationships and targeted outreach into qualified commercial opportunities.
• Experience securing and managing design partners, pilot customers, or early adopters.
• Startup, scale-up, innovation, or early-stage product experience.
• Experience selling to marketing, digital, brand, ecommerce, data, or technology executives.
• Familiarity with generative AI, cloud platforms, APIs, customer data platforms, analytics, or digital marketing technology.
• Experience contributing to pricing, positioning, or go-to-market strategy.

The Ideal Candidate

The ideal candidate is a commercially ambitious, customer-obsessed builder who can operate across sales, customer success, product, and strategy.

You are likely to succeed if you:

• Create opportunities rather than wait for leads.
• Build credibility and trust quickly with senior executives.
• Lead strategic business conversations rather than generic sales pitches.
• Are comfortable selling an emerging product before every feature and process is fully established.
• Can move between executive discussions and detailed follow-through.
• Turn ambiguous customer needs into clear use cases and commercial opportunities.
• Understand that early customers must be sold, onboarded, supported, and developed into strong references.
• Use customer insight to improve the product while protecting scalability.
• Care deeply about measurable customer value.

Why Join Vision Bridge AI

• Play a founding commercial role in launching a new AI product, building your dream team and ownership in an AI startup
• Work directly with Vision Bridge AI’s leadership, product, and technical teams.
• Influence product strategy, pricing, positioning, and go-to-market execution.
• Grow with the business, building your dream future commercial organization.

Compensation

The role includes:

• Competitive base compensation based on experience
• Performance-based variable compensation tied to commercial results
• Equity and ownership

Application

Candidates should submit a résumé and a brief introduction covering:

• Experience acquiring new enterprise or SaaS customers
• Examples of opportunities personally originated and closed
• Relevant experience with marketing, brand, ecommerce, media, data, AI, or technology leaders
• Relevant customer relationships and industries