Senior Business Development

JOB PURPOSE

Own and build strong distribution channel in HCMC. Develop strategic partnerships with pharmacies. Drive high-volume customer referrals through systematic prospecting, relationship management, and channel optimization. Your territory, your partnerships, your results.

KEY RESPONSIBILITIES

Strategic Partnership Development:

· Identify and build pharmacy capabilities across the HCMC region

· Develop value propositions and pitch to pharmacy managers on the business case for referring customers to Diag

· Establish long-term relationships with clear performance expectations

Customer Referral Growth:

· Train pharmacy staff on Diag services, testing procedures, pricing models, and referral processes

· Provide promotional materials, point-of-sale signage, referral forms, and patient education resources

· Monitor referral volumes, conversion rates, and partner feedback in real-time

Account Management & Growth:

· Maintain strong relationships with pharmacies through regular visits

· Troubleshoot partner issues and ensure seamless and efficient service delivery

· Identify underperforming pharmacies and develop turnaround strategies

Cross-Functional Collaboration:

· Coordinate with operations and clinical teams to ensure smooth service delivery to referred patients

· Work with marketing on co-branded campaigns and promotional initiatives for partners

· Communicate partner feedback to product and leadership teams

· Mastermind the necessary technology and integrations to drive execution

Team Leadership (Manager Level Only):

· Lead and manage sales team members to achieve targets

· Coach team on prospecting, negotiation, account management, and closing

· Set clear objectives and hold team accountable for performance

REQUIREMENTS

Education & Experience:

· Bachelor’s degree in accounting, Marketing, Sales, Healthcare Management, or related fields

· Minimum 7 years of relevant sales experience with proven track record of building and managing high-performing sales teams

· Proven track record of exceeding sales targets and building from zero (channel development, territory building)

· Demonstrated entrepreneurial skills with can do attitude

· Pharmacy/healthcare experience is highly desirable but not required

Core Competencies:

· Exceptional B2B sales and negotiation skills—can close complex partnership deals

· Love solving complex problems

· Strong ability to build and maintain relationships with key stakeholders and partners

· Strategic thinker who structures win-win partnerships and understands business fundamentals

· Excellent communication and presentation skills in English and Vietnamese

· Proficiency with CRM systems and sales analytics tools

· Results-oriented, self-motivated, and driven to exceed targets

· Resilient and able to handle rejection

· Strong organizational and project management skills with ability to manage multiple priorities

Industry Knowledge:

· Knowledge of HCMC pharmacy landscape and market dynamics

· Understanding of healthcare regulations and compliance in Vietnam

📍 Location: Ho Chi Minh City (HCMC)

👥 Department: Sales & Business Development

📈 Level: Supervisor / Manager

👤 Report to: CEO