Global Account Manager m/f/d

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Key Responsibilities

• Global Account Strategy Growth
• Own and execute multi-year account strategies for assigned Manufacturing accounts
• Identify, develop, and close new business opportunities (cross-sell, up-sell, and net-new)
• Build and manage a robust pipeline aligned with revenue and profitability targets
• Develop value-based proposals including pricing, TCO, and ROI articulation
• Executive Relationship Management
• Build and maintain strong, trusted relationships with senior stakeholders and C-level executives
• Act as the single point of accountability for the customer globally
• Position Lenovo as a strategic partner aligned to customer transformation priorities
• Ensure high levels of customer satisfaction and long-term retention
• Integrated Solution Selling
• Lead complex, multi-product solution sales across devices, infrastructure, and services
• Collaborate with BU teams to design tailored, outcome-driven solutions
• Drive engagement in global RFPs, large-scale deals, and strategic bids
• Orchestrate end-to-end deal execution across legal, services, and delivery teams
• Cross-Functional Leadership
• Lead virtual global account teams across regions and functions (sales, technical, supply chain, services)
• Ensure alignment of strategy and execution across geographies
• Drive internal governance, forecasting, and business reviews (QBRs)
• Industry Expertise – Manufacturing
• Leverage deep understanding of Manufacturing sector trends (supply chain digitization, smart factory, Industry 4.0)
• Identify opportunities aligned to customer transformation priorities (e.g., automation, IoT, analytics)
• Position Lenovo’s differentiated capabilities in global manufacturing and supply chain
• Operational Excellence Forecasting
• Maintain accurate pipeline, forecasting, and CRM hygiene
• Drive disciplined execution of account plans and internal reporting cadences
• Ensure pricing discipline, margin optimization, and deal governance

Required

Qualifications Experience

• 10+ years of enterprise/global account management experience in technology or solutions sales
• Proven track record managing large, complex, multinational accounts
• Strong experience selling integrated solutions (hardware, infrastructure, services)
• Demonstrated success engaging and influencing C-level stakeholders
• Experience leading large, complex deal cycles and global RFPs
• Proficiency in English and German

Preferred

• Industry expertise in Manufacturing (automotive, industrial, electronics, etc.)
• Experience managing global German-based HQ accounts
• Strong financial acumen (TCO, ROI, pricing strategy)

Key Competencies

• Strategic Thinking Account Planning
• Executive Presence Influence
• Complex Deal Structuring Negotiation
• Cross-Functional Leadership (matrix environment)
• Customer-Centric Problem Solving
• Commercial Financial Acumen

Scope Impact

• Manages a portfolio of high-value, global Manufacturing accounts
• Drives significant revenue and profit contribution for Global Accounts
• Influences global strategy, customer experience, and long-term partnerships
• Operates in a highly matrixed, cross-regional environment

Travel

• ~30% travel across EMEA and globally

Why This Role Matters

This role is critical to advancing Lenovo’s shift from product-led selling to integrated, solution-based partnerships, requiring deep industry expertise and strong cross-functional orchestration.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.