Customer Success Manager

HMD is an asset-backed freight brokerage based in Chicago, IL servicing all domestic modes of transportation in North America.

With over two decades of experience, HMD is a multicultural, friendly, and fast-growing place to work. We promote a positive, encouraging, and lively work environment which translates into a better experience not only for our employees but also for our clients and customers.

Description

HMD Transport is currently looking for a friendly, coachable, and ambitious Customer Success Manager to join our team based in Skopje.

What Kind of Candidate Is Suited for This Opportunity?

• Previous experience in Sales or in the US trucking industry is required;
• Fluent in English, both written and verbal;
• Excellent communication & negotiation skills;
• Chatty, motivated & dynamic personality;
• Desire to work in the US Trucking industry and have a growth mindset for a long-term career in sales;
• Comfortable on the phone, Strong email writing skills, and happy to handle objections;
• Team player with a positive attitude and willingness to learn.

• Develop sales opportunities through outbound inquiry;
• Actively seeking out new potential client accounts and making the first contact with those accounts;
• Lead management and CRM activities using hubspot.com;
• Maintain client and prospect databases;
• Collaborate with our Customer Sales team to craft and propose best in class brokerage solutions;
• Work with dynamic team to solve logistical challenges.

• To work in a modern office in Business Center Synergy - Skopje.
• To have full private health insurance sponsored by the employer.
• To have a 50% discount in the fitness and spa center Synergy.
• To have a paid time off (PTO).
• To be part of a fun and energetic work environment.
• To have a competitive salary + bonus program.

• 14:00 - 23:00 Mon-Fri (Macedonian local time)

Maximum confidentiality is guaranteed!

Only shortlisted candidates will be contacted!