Inside Sales Manager

Inside Sales Manager

Location: Palm Beach Gardens, FL

Employment Type: Full-Time

We're partnering with a rapidly growing home services company seeking an experienced Inside Sales Manager to build and lead its inside sales department from the ground up.

This is an exciting opportunity for someone who thrives in a fast-paced, entrepreneurial environment and wants to make a lasting impact. You'll work directly with executive leadership to develop the people, processes, and performance metrics that drive a high-performing appointment-setting team.

Responsibilities

• Build, lead, and grow the inside sales department
• Recruit, interview, hire, and onboard appointment setters
• Develop sales scripts, SOPs, and training programs
• Coach team members through call reviews and performance feedback
• Monitor and improve KPIs including booking rate, contact rate, show rate, call volume, and lead conversion
• Partner closely with the marketing team to maximize lead quality and conversion
• Manage CRM and outbound dialer performance
• Create accountability through reporting, scorecards, and daily coaching
• Drive continuous process improvement as the department scales

Qualifications

• 5+ years of inside sales, sales development, or call center leadership experience
• Experience hiring, coaching, and developing sales teams
• Proven ability to build processes, scripts, and scalable workflows
• Strong understanding of sales metrics and KPI management
• Experience with CRM platforms and outbound dialer systems
• Excellent leadership, communication, and organizational skills
• Hands-on leader with a passion for coaching and developing people

Preferred Experience

• Home Services
• Roofing
• HVAC
• Solar
• Restoration
• Construction
• High-volume B2C sales environments

Compensation

• Base Salary: $70,000–$85,000
• Performance-based bonus
• On-Target Earnings: $125,000+

If you're looking for an opportunity to build an inside sales organization from the ground up and play a key role in a company's growth, we'd love to hear from you. Apply today for a confidential conversation.