Global Account Manager

Department: I & HA

Job Status: Full Time

FLSA Status: Exempt

Reports To: Director, Industrial & HA

Grade/Level:

Amount of Travel Required: 10% (incl International)

Job Type: Regular

POSITION SUMMARY

Responsible for managing large customer account. Duties also include developing sales strategy for the global account; setting and meeting annual expense and sales budget, representing all Business Groups within electronic passives and sensor technologies.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Customer Relationships. 10.0 Maintain customer relationships by interfacing with customer, staff (engineering, purchasing, etc.) on a global basis.
• Sales Forecasting. 10.0 Gather details and prepare base data packages. Compile base data from several sources. Analyze and formulate quarterly and annual forecasts.
• Customer Requirements. 10.0 Match customer requirements to current product/part list.
• Sales Planning. 10.0 Plan and/or implement sales strategies.
• Pricing Activities. 5.0 Provide input to other staff to establish the price range for a product.
• Budgets - Sales. 5.0 Develop annual budgets for the company's sales territory, district or group.
• Meeting Preparation. 10.0 Prepare for participation in internal meetings.
• Organization Meetings. 10.0 Attend staff, departmental or unit committee meetings.
• Pricing Strategy. 10.0 Elaborate or revise a pricing strategy on specific products.
• Selling. 10.0 Meet with or in other ways communicate with customers towards the end of selling Company products.
• New Product updates: 5.0 Proactively track and communicate updates on new product introductions, enhancements, and technology trends to customers.
• Negotiations: 5.0 Apply structured negotiation strategies to pricing, terms and commercial agreements. Collaborate cross-functionally to achieve mutually beneficial outcomes in line with company margins and customer relationships.

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.

• Communication, Oral - Ability to communicate effectively with others using the spoken word.

• Communication, Written - Ability to communicate in writing clearly and concisely.

• Competitiveness - Willingness to strive to get ahead or to finish projects.

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

• Decision Making - Ability to make critical decisions while following company procedures.

• Detail Oriented - Ability to pay attention to the minute details of a project or task.

• Organized - Possessing the trait of being organized or following a systematic method of performing a task.

• Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.

• Persuasive - Ability to influence others to change position or to adopt a specific point of view.

• Presentation Skills - Ability to effectively present information publicly.

• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

• Relationship Building - Ability to effectively build relationships with customers and co-workers.

• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES

Education:

Bachelor’s Degree (Four year college or technical school): Required

Experience:

10 plus years of experience required.

Other Physical Requirements

• Vision (Near, Distance, Color, Peripheral)

WORK ENVIRONMENT

Office