Mining Business Development Manager

About the Role

ESG is seeking a results-driven Mining Business Development Manager supporting the growth and development of ESG’s mining accounts and customers throughout Latin America. Working closely with senior business development leaders and cross-functional teams, this role focuses on identifying new opportunities, building customer relationships, supporting sales activities, and contributing to customer satisfaction.

The successful candidate will combine business development expertise, commercial acumen, technical credibility, and account leadership to increase market share, maximize customer value, and support ESG's long-term growth objectives. This role is ideal for a motivated professional who thrives in a consultative sales environment and is passionate about building strong customer relationships within the mining industry.

What You'll Do

Business Development & Account Management

• Develop and maintain strong relationships with assigned customers and prospective clients within the mining sector, while collaborating closely with mine technical teams, operations personnel, procurement groups, and key decision-makers.
• Identify and qualify new business opportunities through prospecting, networking, referrals, industry events, and site visits.
• Support the sales process by coordinating customer meetings, gathering requirements, preparing proposals, and following up on opportunities.
• Collaborate with Engineering, Processing, Operations, IT, and Finance teams to ensure customer requirements are understood and solutions are appropriately aligned.
• Assist in addressing customer concerns by coordinating with internal teams and ensuring timely communication and resolution.
• Maintain accurate CRM records, opportunity updates, customer activity reports, and revenue forecasts.
• Contribute to customer retention efforts by maintaining regular communication with existing accounts and identifying opportunities for additional services.
• Support senior business development leaders in the execution of account plans and strategic initiatives.
• Monitor account performance and identify opportunities to maximize revenue and customer value.
• Support strategic planning and market development initiatives across the LATAM region.

What We're Looking For

Education

• Bachelor's Degree in Physics, Geology, Geophysics, Engineering, or a related discipline.
• MBA or other business-related credentials are considered a strong asset.

Experience

• 3-5 years of experience in business development, sales, account management, or customer-facing roles within mining, industrial technology, engineering services, instrumentation, geotechnical solutions, or related industries.
• Experience supporting sales activities and developing customer relationships.
• Demonstrated ability to identify opportunities and contribute to business growth initiatives.
• Exposure to mining operations, industrial environments, procurement processes, or technical sales is considered an asset.
• Experience with CRM systems and sales forecasting tools is preferred.
• Exposure to monitoring, instrumentation, mining technology, or geotechnical solutions is considered an asset.
• Fluent English and Spanish required; Portuguese is considered an asset.
• Ability and willingness to travel regularly throughout Latin America.