Business Development Manager

ARKRAY is a global healthcare company contributing to the health and well-being of people all over the world through the development of new technologies. With over 65 years of experience, our products are used in 120 different countries worldwide and are still growing, especially in Europe. We are now looking for Business Development Manager who can effectively manage and retain the existing business by demonstrating the value we bring to our current users as an organisation, whilst identify further opportunities for value expansion within existing and zero billing ARKRAY accounts.

The position will plan and execute strategic imperatives that maintain ARKRAY position as a top HbA1c supplier in Ireland and utilising the company’s reputation to further expand ARKRAY’s extensive portfolio.

Duties and Responsibilities

• Promote and sell ARKRAY products to achieve assigned sales targets within the assigned territory by increasing brand awareness and becoming a resourceful advocate to our users.
• Identify and establish strong working relationships with new and existing customers through routine meetings to develop positive customer rapport, exemplifying ARKRAY's core values
• Maintain customer satisfaction by maintaining a robust account governance process via a monthly KPI’s report structure.
• Proactively address customer questions and concerns professionally to develop loyalty, customer satisfaction, and create new business opportunities.
• Secure and maintain the current ARKRAY customer base
• Identify and secure value expansion opportunities.
• Identify and secure instrument capital sales.
• Coordinate field activities during the pre- and post-sales process in partnership with the relevant colleagues and external stakeholders.
• Attend and support trade exhibitions, conferences, and meetings to effectively promote ARKRAY products.
• Provide necessary technical input to effectively participate in tenders or offers and develop strategic plans to influence upcoming opportunities.
• Provide ARKRAY management with market trends and competitive field activity information, enabling the company to plan and react to market changes and competitive activities.
• Responsible for the timely, accurate completion of administrative tasks, such as weekly reports, sales forecasts and sales meetings, CRM updates, and expense reports.
• Manage territory travel by planning in advance, adhering to company travel guidelines, and using sound business judgment.
• Perform other duties assigned as the business may require.

Knowledge and Skills

• Bachelor’s degree or similar qualification in the field of Clinical Sciences or a related discipline.
• 3+ years of direct sales or business development within clinical diagnostics, experience of delivering Managed Service contracts and capital sales within the HSE & private sectors.
• Direct experience selling HPLC, HbA1c, and/or Urinalysis would be an advantage.
• Strong contacts within the HSE hospitals and private laboratory markets.
• Flexibility to travel across the UK & Europe will be required, sometimes outside normal business hours.
• Ability to travel easily throughout Ireland.