Key Account Manager

We are looking for an experienced Key Account Manager to manage and grow strategic customer accounts in the ELV, ICT, and BMS industry. The ideal candidate should have 5+ years of experience in key account management, business development, and client relationship management. This is a remote role that requires regular travel to customer locations based on business requirements.

Key Responsibilities

• Manage and grow relationships with key enterprise, corporate, and government customers.
  
• Identify new business opportunities within existing accounts and drive revenue growth.
  
• Develop account plans and ensure customer satisfaction through proactive engagement.
  
• Coordinate with technical, estimation, and project teams to deliver customer requirements.
  
• Lead commercial discussions, contract negotiations, and proposal presentations.
  
• Track sales opportunities, forecasts, and account performance using CRM tools.
  
• Ensure timely resolution of customer issues and maintain long-term partnerships.
  
• Stay updated on industry trends, competitor activities, and customer requirements.

Requirements

• 5+ years of experience in Key Account Management, Enterprise Sales, or Business Development within the ELV, ICT, BMS, Security Systems, or Building Automation industry.
  
• Strong understanding of ELV systems including CCTV, Access Control, Fire Alarm, Structured Cabling, Networking, BMS, and Integrated Security Solutions.
  
• Proven ability to manage large customer accounts and achieve sales targets.
  
• Excellent communication, presentation, negotiation, and stakeholder management skills.
  
• Proficiency in CRM software and Microsoft Office.
  

Qualification

• Bachelor's Degree in Engineering, Electronics, Electrical, IT, or a related field.
  
• MBA in Marketing or Sales is an added advantage.
  

Travel Requirement

• This is a remote role with regular travel to client locations based on business needs, including customer meetings, project discussions, presentations, and account reviews.
  

Language Requirement

• Fluent in English and Hindi (Mandatory).
  
• Ability to communicate professionally with customers across different regions.

Benefits

• Competitive Salary based on experience.
  
• Performance-based incentives and career growth opportunities.
  
• Training and skill development programs.
  
• Paid leaves and public holidays.
  
• Health and wellness benefits.
  
• Collaborative and professional work environment.