Referral & Partnerships Acquisition Manager

Classera is seeking an experienced Referral & Partnerships Acquisition Manager to build, activate, and scale a high-performing referral partner ecosystem that drives qualified opportunities and revenue.

This quota‑influencing role requires a strong sales background, proven success with referral partners, and the ability to collaborate across Sales, Marketing, Product, and Operations. Incentives are tied to partner-referred deals that convert through the Sales organization.

Key Responsibilities

• Partner Recruitment & Growth:
• Build and maintain a healthy referral partner pipeline.
• Identify, recruit, and onboard new partners (e.g., HR/ERP vendors, ecosystem players).
• Develop territory coverage and prioritize partner segments (strategic, growth, long-tail).
• Partner Enablement & Activation:
• Deliver certifications, training, and enablement materials (partner kits, pitches, sales plays, case studies).
• Provide partners with access to technical, product, marketing, and sales resources.
• Continuously improve partner productivity and readiness.
• Co-Selling & Revenue Generation:
• Manage sales activities with partners to accelerate referred opportunities.
• Execute joint business plans (campaigns, events, account mapping, lead follow-up).
• Ensure promotions and incentives are implemented effectively.
• Relationship Management & Governance:
• Build strong relationships with partner stakeholders.
• Monitor partner performance and implement improvement plans.
• Resolve referral issues, conflicts, and escalations professionally.
• Act as the internal advocate for partner success.
• Business Development & Integration:
• Advise partners on growth opportunities (new offers, markets, promotions).
• Develop bundles and manage integration processes between partner and Classera solutions.
• Operational Excellence:
• Maintain accurate CRM records and pipeline hygiene.
• Run structured partner cadences (weekly/monthly reviews).
• Complete partner account plans and training objectives on time.

Success Metrics (KPIs)

• Achievement of assigned sales quota through partner-referred deals.
• Recruitment, enablement, and activation of referral partners in territory.
• Healthy partner-sourced funnel (leads, qualified opportunities, closed deals).
• Partner satisfaction ratings meeting company standards.
• Quality and completeness of partner account plans.
• Consistent operating rhythm (pipeline reviews, performance reviews, follow-ups).

Must-Have

Candidate Profile:

• 5+ years in referral management within ICT/SaaS (EdTech, HRTech, ERP preferred).
• Proven success in “sell-through” with referral partners.
• Strong business development and sales background.
• Excellent problem-solving, communication, and collaboration skills.
• High discipline in the work environment, culture, and ethics.
• Fluent in Arabic & English with strong presentation skills.
• Self-motivated, results-oriented, and able to work under pressure.

Nice-to-Have

• Experience designing partner programs (tiers, enablement journeys, SLAs).
• Familiarity with CRM and pipeline analytics.
• Strong negotiation and stakeholder management skills.
• Experience with ecosystem partners (associations, consultancies, HR/ERP vendors).
• Willingness to travel within assigned territory.

What We Offer

• A high-impact role in a fast-growing EdTech environment with global exposure.
• Performance-based incentives tied to partner-referred results.
• Medical insurance and mobile allowance.
• Structured enablement and growth path through building a scalable partner ecosystem.