International Commercial Manager

Elevenpark Kft. is part of the fast-growing and unique 11Entertainment Group, which has been active in the entertainment industry since 2009. Over the past 15 years, we have established a strong presence in the region: Elevenpark indoor playgrounds in Budapest, Laserpark in Budapest, and Cyberjump trampoline parks in Budapest, Győr, Bucharest (2 locations), Vienna, and Bratislava.

We are planning further expansion in the coming years, with new locations in major and capital cities across Central and Eastern Europe. To support our continued growth, we are looking for an International Commercial Manager to join team. In this role, you will be responsible for the overall revenue growth of all Entertainment Venues, designs offers, pricing, promotions and sales campaigns, ensuring alignment between Marketing, Operations and Revenue objectives.

Key Responsibilities

Commercial Growth and Revenue

• Full accountability for ticket sales, events, birthdays, school & corporate programs, and upsells.
• Develop pricing strategies, bundles, promotions, and loyalty programs.
• Develop new products, revenue possibilities.
• Optimize revenue streams and improve customer conversion throughout the entire customer journey.
• Optimize customer experience and satisfaction throughout the sales process and on-site.
• Plan and monitor revenue goals, KPIs, and conversion rates.

Sales Campaigns & Partnerships

• Design and implement sales campaigns (holiday promotions, events, partner offers). Measure campaign performance and continuously optimize results.
• Build partnerships with schools, companies, influencers, and local organizations.
• Expand B2B business (corporate events, team-building activities, schools, coupon sales, advertisement sales, product presentations for customers etc.).
• Support the commercial planning and coordination of events across the parks.

Marketing and Customer Growth

• Lead and manage the Marketing Manager.
• Ensure all campaigns are revenue-driven.
• Coordinate digital and local campaigns (social media, online ads, flyers, posters).
• Drive CRM, customer retention and repeat visits.

Reporting & Coordination

• Work closely with Park Managers / Operations to implement offers and promotions.
• Provide monthly reports to the CEO with analysis and recommendations.
• Track market trends and competitors, proposing new offers and products.

Requirements

Professional

• Experience in commercial management, sales, business development, revenue management or operations leadership, preferably in hospitality, leisure, retail or entertainment.
• Knowledge of marketing and campaign management.
• Strong analytical skills and familiarity with KPIs.
• Proven experience in leading small teams.

Personal

• Entrepreneurial mindset and result-oriented.
• Hands-on approach and strong execution skills.
• Creative in designing offers, packages, and promotions.
• Excellent communication skills (internal, external, B2B & B2C).
• Fluent in English and Hungarian knowledge.