Key Account Manager

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com.

We are hiring a Key Account Manager for our office in Chitila

Key Responsibilities

• Develop accounts through upselling, new services, and commercial projects.
• Create and implement customer development plans.
• Coordinate with internal teams to meet contractual commitments and SLAs.
• Monitor customer satisfaction, contribution margins, and profitability.
• Anticipate industry trends and proactively propose solutions.
• Support contract negotiations, renewals, and escalation management.
• Plan and execute customer projects.

Requirements

• Bachelor’s degree in Economics, Law, Engineering, or a related field.
• Master’s degree in Finance or Sales Management is an advantage.
• Relevant sales and/or business development experience 1-3 years represent an advantage.
• Strong project management and negotiation skills.
• Solid operational knowledge and experience in logistics, warehousing, and transportation.
• Strategic, proactive, independent, and results-oriented approach.
• Assertive, self-confident, and comfortable taking calculated risks.
• Strong analytical and numerical skills.
• Ability to manage multiple priorities with a sense of urgency.
• Intermediate proficiency in Microsoft Excel.
• Fluent English, both written and spoken.

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com.