Business Development & Client Success Manager (CDI)

Who are we?

SPECTRE is a music creative and service company headquartered in Paris, with offices in Hong Kong and Dubai. We provide end-to-end music services for high-end hotels, restaurant groups, brands, retail, and other experience-driven venues. Our expertise spans strategic music consulting, the creation of music identities (music concept design, curation, original soundtrack production, voice message production), as well as music broadcasting and control solutions fully developed in-house. Since 2010, we have been trusted by leading brands and groups such as Oetker Collection, Barrière Group, Experimental Group, Accor, Big Mamma, Clarins, Galeries Lafayette and Hennessy. Our solutions are deployed in thousands of locations worldwide.

At SPECTRE, Business Development is not traditional sales. We build long-term relationships with some of the most demanding hospitality, luxury, lifestyle, and F&B brands in the world. Our approach is consultative, creative, and deeply operational. We partner with clients to rethink how music can shape identity, emotion, guest experience, and operational excellence across their venues.

As we expand internationally, we are hiring a Business Development Manager to accelerate our presence in Paris, France, and across Europe by identifying, building, and converting strategic opportunities with hotels, restaurants, private members' clubs, luxury retail, wellness, and lifestyle brands.

You will play a key role in expanding SPECTRE’s footprint, opening new markets, nurturing relationships, and helping ambitious hospitality and luxury operators understand how sound and music can become strategic assets.

As Business Development Manager and Client Success Manager, you will:

• Build, nurture, and expand long-term relationships with hotel groups, restaurant operators, developers, asset managers, designers, hospitality consultants, ownership groups, and key decision-makers;
• Develop and manage a strategic sales pipeline, leading the full commercial cycle from first introduction through negotiation, signature, onboarding, and long-term account development;
• Grow existing client relationships by identifying new opportunities, cross-selling additional services, supporting international roll-outs, and contributing to long-term client success;
• Represent SPECTRE at industry events, hospitality gatherings, conferences, openings, trade fairs, and networking opportunities across Europe and internationally; Identify and contribute to international tenders, multi-property projects, and strategic partnerships with hospitality groups, consultants, agencies, and complementary service providers;
• Understand our clients business ambitions and helping them leverage music as a strategic asset throughout their development;
• Contribute market intelligence, client feedback, and competitive insights;
• Collaborate with our Creative, Operations, and Tech teams to build compelling proposals and ensure a seamless transition from commercial discussions to project delivery;
• Collaborate with our Sales and Partnerships Manager, and with our Sales Agents network across Europe; report directly to the GM and Head of Business Development;

The unique skills you will gain in this role:

• Deep immersion into a highly specialised sector we define as MaaS (Music as a Service), working closely with music experts, curators, DJs, producers, and the engineers building our hardware and software in-house;
• Direct exposure to the hospitality, luxury, retail, F&B, and lifestyle industries across international markets;
• The opportunity to engage with some of the most exciting hotel, restaurant, and experiential concepts being developed in Europe;
• A highly entrepreneurial role with strong ownership and direct impact on company growth;
• A horizontal team structure giving you access to every aspect of a fast-growing French SME;
• A warm, friendly, international, and passionate work culture;
• Competitive salary package including performance-based incentives

We are meant to work together if you are:

• Skilled at both opening new doors and building lasting partnerships, combining the excitement of winning new business with the satisfaction of growing long-term client relationships.
• Naturally curious about hospitality, luxury, design, music, food & beverage, and guest experience, with an ability to understand the DNA and ambitions of premium brands;
• Commercially sharp and highly proactive, with a genuine hunter mindset and a strong appetite for developing new business;
• Already connected - or eager to build meaningful relationships — within hospitality, restaurants, luxury, or lifestyle ecosystems (existing networks are a strong advantage);
• Comfortable navigating complex and consultative sales environments, with the ability to engage senior stakeholders and decision-makers;
• Highly organised and autonomous, capable of managing multiple conversations, projects, markets, and timelines simultaneously;
• Excellent communicator and presenter, able to articulate ideas clearly and adapt to different client profiles and cultural contexts;
• Comfortable working in an entrepreneurial, fast-moving, international environment where agility and initiative matter;
• Fluent in English and French, both written and spoken (additional European languages are a strong plus).

Experience:

• 4–6 years of experience in Business Development, Partnerships, Sales, or Hospitality Development, ideally within hospitality, luxury, lifestyle, design, premium services, or experiential industries;
• You come from or have deep knowledge of the hospitality, luxury, design, music, food & beverage, and guest experience sectors, with an ability to understand the DNA and ambitions of premium brands

Contract: CDI

Salary Range: €45–55k base + uncapped commission, based on profile and performance

Location: Paris 10th arrondissement

Starting date: ASAP

For more information about SPECTRE : www.spectre-music.com