Account Manager

Role: Account Manager

Location: Remote (Gloucester Head Office)

Job Type: Permanent

Salary: £40,000 - £50,000 + bonus + company car

About Us

We are looking for an experienced Account Manager to join a growing engineering company delivering innovative solutions across a number of industries including Aerospace, Oil & Gas, Medical and Energy. With a reputation for quality, technical excellence, and customer service, we work closely with our clients to deliver projects and services that add real value to their businesses.

The Role

As an Account Manager, you will be responsible for managing and developing a portfolio of key customer accounts. Acting as the primary point of contact, you will ensure exceptional customer satisfaction, identify new opportunities, and work closely with internal engineering, operations, and sales teams to deliver outstanding service and solutions.

Key Responsibilities:

• Manage and develop relationships with existing customer accounts.
• Act as the main point of contact for customer enquiries, quotations, and project updates.
• Identify opportunities for upselling and cross-selling engineering products and services.
• Develop account plans to support customer growth and retention.
• Work closely with engineering and operational teams to ensure successful delivery of projects.
• Monitor customer satisfaction and proactively resolve any issues.
• Prepare and present proposals, quotations, and business reviews.
• Maintain accurate customer records and sales forecasts within the CRM system.
• Achieve revenue, margin, and account growth targets.
• Stay informed on market trends, customer requirements, and competitor activity.

Requirements:

• Previous experience in an Account Manager, Key Account Manager, or Business Development role.
• Experience working within an engineering, manufacturing, technical, or industrial environment.
• Excellent relationship-building and communication skills.
• Strong commercial awareness and negotiation abilities.
• Ability to manage multiple customer accounts effectively.
• Proficiency in Microsoft Office and CRM systems.
• Full UK driving licence.

For further details, please contact Nick Sollis – 01453 829767 or email your cv [email protected]

Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors and Laboratory Technicians to name but a few.