CLIENT SUCCESS BUSINESS DEVELOPMENT MANAGER
Indexed description
At GETFUNDED we help K-12 schools maximize E-Rate funding and build better technology infrastructure. For more than 18 years, we’ve partnered with school leaders across the country to turn technology vision into reality.
We’re looking for someone who loves building relationships, communicates exceptionally well, and takes ownership of the entire client journey—from the first conversation through project completion, invoicing, and payment.
What You’ll Do
* Build relationships with Superintendents, Technology Directors, Charter School Leaders, and Business Officials
* Generate new business through networking, referrals, outreach, and relationship building
* Conduct discovery meetings and identify client needs
* Educate school leaders on our services and the value we provide
* Manage your sales pipeline and client communications in our CRM
* Serve as the primary point of contact throughout the client relationship
* Coordinate with our consulting team to deliver an exceptional client experience
* Own the client relationship after the sale, including contracts, project coordination, invoice follow-up, and collection of outstanding balances in a professional, respectful manner
* Ensure clients stay informed, engaged, and on track throughout every stage of the engagement
What We’re Looking For
* Exceptional verbal and written communication skills
* Proven relationship-building and business development experience
- Highly organized with outstanding follow-through
- Strong database management and spreadsheeting
* Confidence discussing contracts, invoices, and payments with clients
* Strong problem-solving and critical thinking skills
* CRM experience
* Self-motivated, resourceful, and accountable
* Curious, coachable, and eager to learn
* High integrity and professionalism
* Candidates should live within a reasonable commuting distance (approximately 40 minutes or less) of our Scottsdale office.
You Do NOT Need
* E-Rate experience
* K-12 education experience
* Telecommunications experience
* Government funding experience
* Existing school relationships
* A specific college degree
We’ll teach our industry. We can’t teach integrity, professionalism, work ethic, or genuine care for our clients.
Please Don’t Apply If You…
* Need constant supervision
* Miss deadlines or struggle with follow-through
* Avoid difficult conversations, including discussing invoices or collecting overdue payments
* Get defensive when receiving feedback
* Prefer high-pressure sales tactics over building relationships
* Think details don’t matter. Don't take notes.
* Aren’t an exceptional communicator
* Live too far from our office to maintain a reasonable daily commute
Why GETFUNDED?
This is an opportunity to become a trusted advisor to school leaders, help clients secure funding that improves education, and build relationships that last for years. If you’re energized by helping clients succeed, we’d love to hear from you.
To be considered, please submit:
* Your résumé
* A cover letter beginning with the words “Trusted Advisor”
* A response (200 words or less) to this question:
“Describe a time you earned someone’s trust before earning their business. What did you do differently?”
* Submit a 2-minute video (recorded on Zoom, Loom, or their phone) answering: “Imagine I’m a superintendent who has never heard of E-Rate. Explain why I should spend 90 seconds talking with you.”
Applications that don’t follow these instructions will not be considered.
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