Client Development Manager

Title: Client Development Manager

Location: AFZ, Heredia, Costa Rica

About us:

SPECTRAFORCE was founded in 2004 and is now one of the largest staffing firms in the United States. As Costa Rica is home to more than 300 Fortune 500 companies, many of which are existing SPECTRAFORCE clients, we set up operations in Costa Rica to better serve these clients and continue to expand our global sales and delivery. We are in the exciting stage of building a world-class Costa Rican delivery team comprised of seasoned recruiters and recent college graduates with IT backgrounds. A Global Staffing and IT company, SPECTRAFORCE is human-to-human driven. Its branding tagline, NEWJOBPHORIA, encompasses the excitement generated within people by matching them with jobs that align on multiple levels: skills, motivation, and environment. As a certified Minority Business Enterprise, SPECTRAFORCE celebrates how different perspectives benefit our employees, services, and community. We focus on cultivating a diverse and inclusive work environment that encourages collaboration and connection. Together, these unique perspectives bring great offerings that deliver state-of-the-art services to our clients and employees.

Job Summary: The Sales Manager will organize, build out, and execute a prospective and strategic sales strategy, ensuring successful expansion of existing and new client relationships and capitalizing on revenue opportunities.

Essential Functions:

• Partner with the Client Relations team to determine key prospect and targets
• Identify key players at the prospect level and create strategies to generate interest
• Develop innovative techniques to capture prospect’s attention and generate additional discussions
• Build a strong network of potential clients and industry colleagues
• Attend conferences throughout the year; generate new leads and business from conferences attended
• Maintain data and reports in Salesforce and SharePoint
• Work closely with Client Services and Recruitment Team to ensure optimum performance, quick new client ramp up, and delivery of impeccable service
• Serve as escalation point for client concerns and seek immediate, acceptable resolution
• Handle negotiations tactfully and successfully
• Assist with various projects and perform other duties as assigned

Required Knowledge, Skills, and Experience:

• High school diploma/GED required (Bachelor’s preferred)
• Minimum 4–5 years of professional B2B sales experience in Costa Rica
• Proven track record in new client acquisition and meeting/exceeding quota
• Strong network within Costa Rica business community; active in relevant industry associations preferred
• Experience in employment services, staffing, outsourcing, and/or near-shore models supporting U.S. clients
• Experience selling into medical devices and/or shared services sectors preferred
• Independent, proactive, hands-on sales approach with ability to own territory growth
• Exceptional verbal and written communication skills with strong relationship-building ability
• Fluent in English and Spanish (bilingual required)

Preferred Requirements:

Bachelor’s degree from an accredited institution preferred