Business Development Specialist

Business Development Representative / Recruiter

Healthcare Division | Contingent Permanent Placement

Onsite | Shelton, CT

• Base salary + Uncapped Commission
• Full time Mon-Fri 8 am – 5 pm, 1 hour lunch
• Benefits: PTO, Holidays, Medical, Dental
• No territories!

SUMMARY:

This position combines business development, account management, and recruitment to support the growth of our contingent permanent placement division. Unlike high-volume staffing, this role focuses on targeted, consultative outreach. You will recruit clinical and non-clinical healthcare professionals, drive business development, and nurture client accounts to ensure long-term partnerships.

About our Healthcare Permanent Placement Division:

We place a broad range of professionals including admins, nurses, clinicians, advanced practice providers, physicians, department leaders, and C-suite executives across diverse organizations such as hospital systems, academic institutions, private practices, community health centers, school systems, and nonprofits.

POSITION DUTIES:

Sales, Business Development, & Account Management (50% or more):

• Identify and prospect potential clients in the healthcare industry, such as hospitals, outpatient clinics, community health centers, and other healthcare facilities.
• Conduct thoughtful outreach through phone calls, emails, and meetings to generate new business opportunities.
• Develop and present proposals tailored to client needs.
• Cross-sell other lines of our business (such as Temp services).
• Negotiate terms and contracts with clients to secure new partnerships.
• Maintain consistent communication with new and existing clients.
• Build and maintain relationships with decision-makers, including hiring managers and executives.
• Conduct job order intakes with clients.
• Bring in new job orders and communicate client needs with recruiters.
• Meet with new prospects or existing clients via phone, virtually, or in person.
• Collaborate with the recruitment team to ensure client satisfaction and long-term retention.

Recruitment (50% or less):

• Source candidates via LinkedIn Recruiter, Indeed, & our internal database (Bullhorn)
• Draft and post positions online
• Sort job applications
• Cold-call, message, and email candidates
• Conduct brief phone screens with candidates to assess their qualifications, skills, and experience to ensure they meet the requirements of the position
• Summarize and take notes on candidates’ skillset & career interests
• Verify clinical licensure if necessary
• Proofread & review resumes
• Draft candidate write-ups
• Schedule candidate interviews
• Prep candidates for interviews
• Provide guidance and support to candidates throughout the interview process
• Debrief with candidates’ post-interview
• Communicate client feedback & updates to candidates
• Perform reference checks upon client request
• Give job offers and handle negotiations

Other:

• Record and track progress daily
• Report activity
• Set & hit personal goals
• Maintain accurate and up-to-date records in the applicant tracking system (ATS) Bullhorn CRM

QUALIFICATIONS:

• Bachelor's degree preferred, Associate’s at minimum.
• Work experience (1-5+ years) in sales, business development, healthcare operations, or practice management preferred.
• Interest and curiosity about the healthcare industry a must.
• Experience in a staffing agency environment a plus.
• Experience with executive, leadership, or provider-level recruitment a plus.
• Experience in a client-facing healthcare role (e.g., practice management, clinical operations, patient/provider relations) with recruiting experience a plus.
• Experience using Bullhorn CRM, LinkedIn Recruiter, ZoomInfo, Indeed, Zoom Business a plus.

Soft skills:

• Interpersonal/Communication skills, both written & verbal – will be speaking with clients, providers, leaders, and executives
• Hunger to build, grow, and develop their career long-term with close professional mentorship
• Able to balance persistence and patience with a strong sense of urgency
• Comfortability with delayed gratification and slower recruitment cycles
• Attention to detail
• Organizational skills
• Ability to work independently with self-direction
• Ability to be a team-player and collaborate with others
• Self-motivation & strong work ethic

Why this job?

• Close professional mentorship
• Collaborative team environment
• Opportunity to run your own desk, build your own book of business
• Autonomy for how you handle your day
• Small office setting
• Uncapped commission
• Healthcare is a stable industry in high demand and you’ll never run out of clients or candidates
• Taking a consultative approach to help clients rather than make quick transactions
• Great next step if you're client-facing in healthcare operations or practice management and want to move into a producer role!

More about Complete Staffing:

Complete Staffing Solutions is a premier staffing firm that has been in business for over 25 years. We have the resources, experience and expertise required to coordinate the ideal match between hiring organization and candidate. We have a dedicated permanent placement & temporary staffing teams that focus on Finance, Accounting, Administrative, and Healthcare roles across a multitude of industries.

Services we offer:

• Temporary
• Temp to hire
• Permanent Placement (contingent)
• Executive search (retained)