Leader Candidate, Rakuten Travel Tourism Experience Business Development - Travel Experiences Business Office, Travel & Mobility Business

Job Description

Department Overview

Rakuten Travel Experiences is a department responsible for operating "Rakuten Travel Experiences," a rapidly growing new business. Since its service launch in December 2021, we have been providing unforgettable memories to domestic and international tourists by selling travel experiences such as theme park tickets and water activities.

Service website: https://experiences.travel.rakuten.co.jp/

Position

Why We Hire

The Rakuten Travel Experiences business is in a phase of rapid growth, driven by the recovery of tourism demand post-COVID-19 and the revitalization of the inbound market. We aim to provide the best memories to domestic and international tourists in the "in-destination" travel experience sector and to boost the Japanese tourism market.

To achieve this goal, strengthening the Business Development team, which is responsible for acquiring attractive suppliers and driving business promotion, is essential.

We welcome individuals who are not looking for routine work, but who possess significant discretion and responsibility, view business growth as their own, and are eager to build the future together.

• Attractiveness of Business/Organizational Phase

Participate in the rapidly growing phase of a new business in the "in-destination" travel sector, where market expansion is expected. Gain experience in business creation and market leadership in a global and dynamic environment.

• Attractiveness of Discretion and Organizational Culture

Due to the small team size, you will have significant discretion, and your ideas will directly contribute to business growth. There is a vibrant discussion and cooperative system, allowing you to lead projects from the bottom up.

• Career Steps (Acquirable Skills and Career Paths)

As a new business area, you can experience numerous trials and errors in short cycles, enabling significant improvement in business skills such as problem-setting, problem-solving, and breakthrough capabilities. Future career paths include promotion to management positions or transfers to other Rakuten Group divisions.

• Differentiation from competitors (attractiveness derived from this business × Rakuten Group's resources)

By leveraging Rakuten Group's strong brand power, vast membership base, and collaboration with its diverse services, it is possible to develop the business with an overwhelming competitive advantage that other companies do not possess. The ability to make high value-added proposals to suppliers by utilizing these assets is also a unique appeal of this business.

Position Details

In this position, you will be primarily responsible for a series of processes, from acquiring suppliers (products) of travel experiences listed on "Rakuten Travel Experiences," promoting the registration and listing of acquired products, to consulting sales for existing suppliers, and furthermore, planning, executing, verifying, systematizing strategies and tactics related to these operations, and building a sales system.

Key Responsibilities

• Identification of suppliers and products to be acquired based on analysis of domestic and international tourism trends
• Planning and execution of sales strategies for new suppliers (domestic and international tourist facilities, experience providers, etc.), and contract negotiation
• Promotion of registration and listing of acquired products (including internal collaboration)
• Regular consulting sales to existing suppliers (proposing sales improvement measures, supporting sales promotion)
• Building strong relationships and maintaining long-term partnerships with suppliers
• Collaboration and coordination with various internal organizations (Marketing, CS, Development, etc.) for smooth business operations
• Measurement, analysis, and proposal of improvements for sales activities
• Systematization and efficiency improvement of sales processes, and establishment/strengthening of the sales system

Project Examples

• US Disney Company's on-site inspection project in the US
• Implementation of sales promotion for Expo tickets in collaboration with Rakuten Travel's domestic accommodation
• Creation of local experience content in collaboration with the Regional Revitalization Department

Work Environment

• Total Department Members: 17.
• Business Development Group: 9 members (1 Manager, 8 Member).
• Age Range: Primarily young professionals in their 20s (a flat and energetic organization with active communication).
• Composition: Approximately 80% of new hires are mid-career.

Mid-Career Hires' Backgrounds

Members from diverse backgrounds, including travel-related industries, Rakuten Mobile, and other industries, are gathered here.

Active Communication: We actively engage in discussions and promote business in a friendly atmosphere, cooperating with each other.

Career Path Examples for Successful Mid-Career Hires

• Promoted to Assistant Manager within one year of transfer and leading a small team.
• Promoted from Assistant Manager to Vice Manager to Manager within three years of joining, leading an L4 organization.

Mandatory Qualifications

• Basic PC skills: Word, Excel, PowerPoint.

Desired Qualifications

• Sales experience in intangible products
• Experience in new client acquisition sales
• Experience in the travel/tourism industry
• Ownership and Execution Ability: Individuals who can proactively seek solutions rather than waiting for instructions when problems arise, and who can involve others to execute those solutions, demonstrating strong ownership and initiative
• Adaptability to Change and Positive Attitude: Individuals who can enjoy the changes and uncertainties during the transitional period of a new business launch, and who can respond positively to unexpected challenges

Other Information

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional Information On English Qualification

TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.

Proof of qualifications will be required by the time of the job offer.

If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

Rakuten Group, Inc. Homepage Link

• Benefits:https://corp.rakuten.co.jp/careers/benefit/
• Recruitment Information:https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed
• Rakuten Culture:https://corp.rakuten.co.jp/careers/culture/

#business #BusinessDevelopment #commerce #RakutenTravel