Business Development Manager

Job Title: Business Development Manager

Company Overview:

We are a leading manufacturer of shell and tube heat exchangers and pressure vessels serving industrial and commercial markets with high-quality engineered products and services. With a strong commitment to innovation, technical excellence, and customer satisfaction, Krueger Engineering continues to grow as a trusted partner in the manufacturing industry. We pride ourselves on maintaining high standards of performance, professionalism, and integrity across all operations.

Key Responsibilities:

• Develop and execute sales strategies to meet or exceed company sales and profit objectives.
• Identify, contact, and negotiate with potential and existing customers to generate new business opportunities.
• Prepare quotations and proposals.
• Monitor market trends and competitor activities to identify opportunities and threats.
• Coordinate with internal departments to ensure accurate and timely delivery of customer quotes and orders.
• Manage and resolve customer issues and complaints professionally and efficiently.
• Attend trade shows, conventions, and professional events as directed to promote company products and services.
• Provide performance coaching and leadership to assigned team members and ensure departmental alignment with company goals.
• Prepare and submit required sales reports and forecasts in a timely and accurate manner.
• Meet or exceed all customer expectations.

Qualifications

Education:

• Required: High school diploma or equivalent
• Preferred: Bachelor’s degree in engineering, Technology, or a related field

Experience:

• Requires a minimum of 5 years of sales experience in a manufacturing or industrial environment (preferably in the heat exchanger industry)
• Proven success in business development and customer relationship management

Skills & Abilities:

• Strong leadership and organizational skills
• Excellent verbal and written communication abilities
• Ability to interpret technical information and industry trends
• Proficiency in preparing and analyzing sales reports and proposals
• Strong problem-solving, negotiation, and interpersonal skills
• Assertive personality in a highly competitive industry
• Ability to perform business and technical math calculations accurately
• Self-motivated with the ability to work independently and as part of a team

Other Requirements:

• Valid driver’s license and ability to travel to customer sites as needed
• Ability to lift up to 25 lbs. and work in both office and field environments; including but not limited to having full range of body movements, precise command of all five senses, and ability to work long hours if needed.

Performance Expectations:

Success in this role is measured by:

• Achievement of sales volume and profit margin targets
• Timeliness and accuracy of reporting
• Customer satisfaction and account retention
• Adherence to company policies and ethical standards
• Professional conduct and teamwork