Business Development Representative

Company Description R&D Restoration LLC, operating as PuroClean of Aventura, Davie, and Downtown Miami, provides property damage restoration services to residential and commercial clients. The company focuses on helping communities recover from water, fire, mold, and other property-related emergencies with speed, professionalism, and care. Team members work closely with customers, insurance professionals, and local partners to restore properties and minimize disruption. The organization values reliability, strong customer service, and a collaborative, solutions-oriented approach across all service areas.
Role Description The Business Development Representative is a full-time, on-site role based in South Bay, FL. This position is responsible for building and maintaining relationships with referral partners, including insurance agents, property managers, real estate professionals, and local businesses. Day-to-day tasks include prospecting new accounts, scheduling and attending in-person meetings, conducting site visits, and presenting PuroClean’s restoration services and value proposition. The role also involves tracking leads and opportunities, maintaining accurate records in CRM tools, and following up consistently to convert prospects into ongoing referral sources. The representative collaborates with the operations and marketing teams, supports local events and networking activities, and provides timely feedback on market trends and customer needs.
Qualifications

• Experience in business development, sales, or account management, preferably in restoration, construction, insurance, or related service industries.
• Strong communication and interpersonal skills, with the ability to present services clearly and build long-term professional relationships.
• Solid organizational and time-management abilities, including maintaining detailed records, managing a territory, and prioritizing multiple contacts and follow-ups.
• Comfort with local travel in South Bay, FL and surrounding areas for meetings, networking events, and site visits; valid driver’s license required.
• Proficiency with basic office software and CRM or lead-tracking tools; ability to learn new systems quickly.
• Goal-oriented mindset with a focus on achieving growth targets, measuring results, and adapting strategies based on performance.
• Ability to work collaboratively with field technicians, office staff, and leadership, and to represent the company professionally in the community.
• High school diploma or equivalent required; post-secondary education in business, marketing, or a related field is beneficial.
• Previous experience in customer-facing roles and a commitment to providing respectful, inclusive, and empathetic service to diverse clients.