Business Development Manager

About Us:

Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.

Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!

Job Summary:

We are seeking a highly driven and strategic Business Development Manager to accelerate new business growth across key markets. This role is focused on identifying, targeting, and securing new customers, while also establishing and maintaining strong relationships post-conversion to drive long-term value.

As an individual contributor, you will play a critical role in expanding Echelon’s market presence by developing and executing strategic sales plans, penetrating new accounts, and positioning our solutions in competitive environments. This is an ideal opportunity for a seasoned sales professional who thrives on building pipelines, closing complex deals, and creating lasting customer partnerships.

Key Responsibilities:

• Identify, target, and secure new business opportunities within strategic markets and industries


• Develop and execute territory and account acquisition plans to drive revenue growth and market expansion


• Build a robust pipeline through prospecting, networking, and industry engagement


• Lead the full sales cycle from initial outreach through negotiation and close


• Establish strong relationships with new customers and transition them into long-term, revenue-generating accounts


• Serve as a trusted advisor by understanding customer operations and delivering tailored, value-driven solutions


• Consistently meet or exceed new business and revenue targets set by sales leadership


• Maintain accurate and up-to-date pipeline and activity tracking within CRM systems


• Monitor market trends, competitive activity, and customer needs to inform sales strategy


• Partner cross-functionally with internal teams to ensure seamless onboarding and ongoing customer success

Qualifications:

• Proven track record of success in business development or outside sales, with 5+ years of experience preferred (B2B required; industrial or technical sales a plus)


• Demonstrated ability to generate new business and close complex, high-value deals


• Strong strategic thinking and territory planning skills


• Highly self-motivated, with a hunter mentality and a drive to exceed targets


• Excellent communication, negotiation, and relationship-building skills


• Ability to operate independently while collaborating effectively with internal stakeholders


• Strong organizational and time management skills in a fast-paced, performance-driven environment


• Bachelor’s degree in Business, Marketing, or a related field preferred


• Proficiency in CRM software and Microsoft Office Suite

Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.