Representative, Business Development - Residential

Summary

Spire is seeking a Business Development Representative for Residential. This position will be responsible for profitably adding new commercial & industrial customers, expanding gas utilization of existing customers, and preventing load losses to competitive energies. Employee provides comprehensive coverage of their assigned sales territory; keeping abreast of new construction projects and all other activities related to gas sales.

Company Overview

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

• Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
• Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed.
• Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

Duties and Responsibilities

• Attract new customers by developing short and long-term strategic goals for assigned sales territory; build key customer relationships, identify business opportunities and maintain knowledge of current market conditions.
• Identify market influencers (contractors, developers, business owners, architects, engineers & others) and successfully position the Company to earn business by communicating a value proposition including preparation of first cost, operating cost and life cycle cost analyses for various fuel and equipment types as necessary for customer presentations.
• Act as a critical point of contact with customers between internal departments and assist in scheduling activities when necessary.
• Profitably convert customers to natural gas from alternative fuels through prospecting, and
• Present energy studies and cost-analysis presentations to potential conversion candidates.
• Use Salesforce to track new business opportunities and monitor progress toward individual and departmental goals.
• Possess a solid working knowledge of the natural gas market and develop skills centered on various industry technologies as assigned by the department manager.
• Utilize internal systems, other departments and all tools necessary to identify opportunities to streamline projects/opportunities.
• Participate in assigned industry organization functions; this includes trade organizations, mechanical contractors, and architectural and engineering firms, in addition to representing Spire at various company-sponsored entertainment activities, energy-related community functions and other events as required.
• Understands and successfully communicates natural gas benefits, rebates and processes to customers.
• Works cross-functionally with other departments to develop marketing materials promoting end-user customer benefits of natural gas.
• Assist in special projects as assigned and communicate project status and results to staff and management.
• All other duties as assigned.

Essential Characteristics

• Ability to demonstrate and master the core and job category competencies.
• Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skill and perspective.
• Ability to work under pressure and meet tight deadlines.
• Ability to adapt to a fast-moving and changing culture.
• Strong knowledge of Company rules, regulations, rates, and tariffs.
• Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people.
• Ability to work independently and manage time effectively in order to meet individual goals and deadlines.
• Ability to work as part of a team and display a positive attitude for this dynamic environment.

Required Education (certifications, licenses)

• Bachelor’s degree in business or engineering discipline, required.
• Valid driver’s license, required.

Required Knowledge, Skill And Abilities

• Three to five years of sales or equivalent experience directly interfacing with customers, preferred.
• Knowledge of the gas industry rates and tariffs as well as bill calculation, computation of gas consumption & revenue.
• Familiar with residential & commercial construction schedules.
• Knowledge of natural gas installation codes and standards.
• General understanding of various types of C&I end-user heating and processing equipment, C&I facilities, and general understanding of various natural gas meter sizes/types.
• Ability to read and interpret construction documents and architecture plans.
• Salesforce experience, preferred.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Proficient with Microsoft Outlook, Microsoft Word, Microsoft Excel, and PowerPoint.

Physical demands, environment and schedule

• Normal Work Environment - Work is normally performed remotely in the field, in the company vehicle, on construction sites and occasionally in a shared office environment.
• Typically, 8 hours per day, Monday through Friday.
• Minimal overtime/travel required.

Posting Requirements

Spire accepts online applications through our career site at jobs.spireenergy.com.

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity Employer.

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.