German-Speaking Digital Sales Specialist

Drive Digital Sales Across German-Speaking Markets

Native-level German speakers with digital sales expertise have the opportunity to shape how businesses embrace smarter, connected services. As a German-Speaking Digital Sales Specialist, you'll help existing B2B customers adopt innovative digital solutions that improve operational efficiency, sustainability, and long-term business performance. Join Emapta and build a global career supporting one of the world's leading access technology organizations, where your commercial expertise, consultative selling skills, and ability to drive digital transformation create measurable impact across international markets.

About the Client

Our client is a globally recognized innovator in intelligent access, automation, and digital service technologies, helping businesses create safer, smarter, and more sustainable environments. With decades of engineering excellence and operations spanning numerous international markets, the company delivers advanced connected solutions that improve efficiency, reduce energy consumption, and enhance customer experiences. By combining cutting-edge digital innovation with trusted lifecycle services, it empowers organizations worldwide to optimize operations, embrace sustainable growth, and stay ahead in an increasingly connected future.

Your Daily Tasks

• Execute structured outbound conversion activities for existing service customers.
• Follow up on customer interest generated through digital, IoT, and hybrid service initiatives.
• Communicate the 2-1 value proposition, including reduced physical service visits, improved safety, enhanced service availability, and more efficient technician resource utilization.
• Convert customer interest into signed contract amendments, digital service activations, or scheduled follow-up meetings.
• Apply a disciplined and repeatable conversion process to support scalable business growth.
• Maintain professionalism, structure, and consistency in every customer interaction.
• Document customer interactions, conversion status, and next steps accurately in CRM and tracking systems.
• Ensure a structured handover to the Business Unit Service Operations team following successful contract conversions.
• Own customer conversion activities for the 2-1 digital services program.
• Serve as a frontline ambassador for digital services and IoT-enabled service solutions.
• Follow approved conversion scripts, value propositions, and established sales processes.
• Maintain accurate customer data, contract information, and decision-maker records.
• Provide structured feedback on customer objections, concerns, and digital adoption barriers.
• Support the continuous improvement of conversion playbooks, sales scripts, and operational processes.

The Qualifications We Seek

• 1-5 years of relevant sales experience in B2B services, industrial services, energy, HVAC, elevators, building automation, or digital services
• Experience in B2B services, industrial services, energy, HVAC, elevators, building automation, or digital services is a strong advantage.
• Experience in digital sales and selling value-based or solution-oriented offerings
• Professional German proficiency at C1 or C2 level (CEFR), with fluent written and spoken English
• Additional European language proficiency is an advantage, depending on the target market
• Relevant commercial, business, or technical education is advantageous but not required
• Strong outbound sales and commercial communication skills, with confidence engaging decision-makers by phone
• Ability to explain service transformation, digital solutions, and customer value clearly and credibly
• Comfortable working with KPIs, targets, performance tracking, and established sales processes
• Proficiency in CRM systems and digital sales tools, with strong digital literacy and an interest in data-driven services
• Results-driven, resilient, customer-focused, and disciplined in achieving sales targets
• Collaborative, reliable, pragmatic, and eager to learn digital services and sustainability value propositions

Job Overview

• Employment Type: Full-time
• Work Setup: Onsite, Macedonia
• Shift: Day Shift, 9:00am-5:00pm UKT, Consecutive Off

Exciting Perks Await!

• Private Medical Insurance
• Access to Sportmaster
• Career growth opportunities
• Global career exposure
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)

Join the Top 1% Talent. A Better Career. A Better Life.

At Emapta, we don't just offer jobs-we build long-term global careers for the top 1% of talent. As we expand into North Macedonia, we are committed to creating opportunities that go beyond employment: where you are valued, supported, and empowered to grow alongside some of the world's leading businesses.

With over 1,200 clients globally and a team of 12,000+ professionals across over 30 offices worldwide, you will be part of a high-performing, international environment without leaving your home country. Here, you are an extension of global teams, trusted to deliver meaningful outcomes and real impact.

If you are ready to elevate your career, work with purpose, and be part of a company that invests in your future.

#EmpoweringPeople #EmaptaEra