Internal Business Development Manager - Waste Division

Company Description

Pulse Hire Ltd is a UK-wide provider of on-site equipment hire, supporting projects across electrical, mechanical, signage, racking, and related industries. The company focuses on being a one-stop shop with competitive pricing and personable service, making it easier for clients to access the equipment they need quickly. Pulse Hire supplies a wide range of equipment including powered access, plant, telehandlers, scaffold towers and podiums, forklifts, tools, welfare units, skips and more.

Role Description

The Internal Business Development Manager is a full-time, on-site role based in Wakefield. This position is responsible for developing and expanding the waste portfolio by identifying new business opportunities, nurturing existing client relationships, and managing a pipeline of leads. Day-to-day tasks include responding to inbound inquiries, making outbound calls, preparing quotations, and following up to convert prospects into long-term customers. The Internal Business Development Manager will monitor market trends in the waste sector, contribute to sales strategies, and support the creation of promotional campaigns to drive growth.

• Business development and sales skills, including lead generation, pipeline management, and account management within B2B environments.
• Experience or strong interest in the waste, construction, or equipment hire sector, with the ability to understand typical customer requirements and site operations.
• Communication and interpersonal skills, including confident phone manner, negotiation abilities, and relationship-building with clients and internal teams.
• Organisational and administrative skills, such as CRM usage, accurate data entry, quotation preparation, and activity tracking.
• Problem-solving and customer service skills to handle queries, resolve issues, and ensure a positive client experience.
• Comfort working in an on-site office environment in Wakefield, with the ability to collaborate closely with operations and logistics colleagues.
• Proficiency with common office software (e.g., email, spreadsheets, word processing) and willingness to learn internal systems.
• Previous experience in internal sales, telesales, or business development is highly beneficial; a background in waste management or hire services is an advantage.
• Ability to work to targets, manage time effectively, and adapt to changing priorities in a fast-paced commercial setting.