Business Development Manager — Lockers & PUDO

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

What You'll Do

1.Network Expansion: Identify, pitch, and secure new APM/PUDO locations (retail chains, independents, landlords, municipalities). Own the pipeline from lead to signed agreement and launch.

2.Manage deployment/launch: Coordinate surveys, permits, power/connectivity, installation, and go-live. Right-size capacity and opening hours to local demand.

3.Partner relationships: Be the primary contact for hosts/retail partners. Hold regular reviews, align on footfall/marketing, and negotiate renewals, incentives, and improvements.

4.Commercial ownership: Build cases for new sites, negotiate commercial terms, and track site-level P&L (cost per parcel, rent/rebates, ROI).

5.Operations Manage parcel flow & statuses: Monitor end-to-end parcel flow.

Run the network day-to-day: Track availability/uptime, utilization, dwell time, and success rate.

6.Work with Delivery/Ops: Partner closely with the delivery team to ensure strong operational performance and smooth first-mile/last-mile handoffs.

7.Process improvement: Identify bottlenecks and continuously improve operational processes, SOPs, and tooling.

About You

1. 3+ years experience in business development

2. Experience in Out-of-Home networks (APM/PUDO) is a strong plus

3. Strong negotiation skills and stakeholder management

4. Positive attitude with a can-do mentality; proactive problem-solver

5. Data-driven and analytical, comfortable with spreadsheets/BI dashboards

6.Real team player, yet able to work independently and own outcomes end-to-end

7. Fluent in English

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.