Business Account Executive
Indexed description
Duties And Responsibilities
Essential duties and responsibilities include but are not limited to those listed below:
- Prospect, develop, negotiate with, and close new accounts within a defined, targeted customer base.
- Maintain and grow a portfolio of business accounts, ensuring high levels of customer satisfaction.
- Develop and execute sales strategies to meet and exceed sales targets and objectives.
- Lead and orchestrate company resources and personnel in support of the customer relationship.
- Present professionally to and engage with all pertinent decision makers.
- Understand and navigate a defined sale process.
- Provide regular account updates, resolve issues, and ensure ongoing customer satisfaction and retention.
- Manage a sales module of at least 400 customers and maintain a funnel in line with company expectations.
- Deliver and maintain the required monthly quota established by the department manager.
- Accurately complete paperwork associated with each customer order and/or request.
- Provide accurate weekly 30/60/90/120-day sales forecasts.
- Track sales activities, progress towards sales goals, and customer engagement using CRM tools and reporting systems.
- Keep up to date with the latest telecommunications trends, technologies, and regulations.
- Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Identify, prospect, and penetrate defined base of accounts.
- Be an expert at prospecting and funnel management.
- Must be self-motivated, with excellent time management, organizational skills and complex problem solving.
- Possess an intuitive understanding of the telecommunication business.
- Must have excellent oral, written, and proven presentation skills.
- Bachelor’s degree and 2-5 years’ experience in the telecommunications industry or equivalent combination of education and experience.
- Working knowledge of the telecommunications and data industries.
- Working knowledge of financial measurements such as IRR, NPV, Fixed Cost, and Variable Cost.
- Level of competency with standard suite of telecommunications products
- Understand and have the ability to work effectively with Microsoft Office.
- Experience with Salesforce.com
- Regularly required to talk, hear, and communicate effectively.
- Required to use hands to type, handle objects and paperwork.
- Ability to travel to customer sites 40-60% of work week is required.
- Required to have a reliable vehicle and valid driver’s license.
- Required to perform computer functions and operate routine office equipment.
- Required to perform moderate walking throughout the Point Broadband’s facilities.
- Regularly required to sit or stand for extended periods.
- Ability to physically lift various equipment up to 25 or more pounds.
- Medical (3 plans to choose from), Dental and Vision
- Short Term Disability
- Flexible Spending Accounts
- Company Paid Life as well as Voluntary policies
- 401(k) with generous company match
- Paid Time Off
- Share the Care Paid Time Off
- Paid Holidays
- Uniform/Boot allowance *Applicable by Position*
- Cell Phone Allowance *Applicable by Position*
- Career Progression Opportunities
- Discounted Broadband Services *Where Applicable*
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