Regional Sales Operations Manager (IT sector)

About the role:

We are looking for an experienced Sales Operations Manager to lead a regional sales operations team supporting partner-driven sales programs across EMEA. This role combines people leadership, sales operations, delivery ownership, and stakeholder management in a fast-paced technology environment.

As the Sales Operations Manager, you will be responsible for driving operational excellence, ensuring high-quality execution of partner sales initiatives, managing business performance, and collaborating with multiple internal and external stakeholders to achieve regional business objectives.

Responsibilities

• Lead, coach, and develop a team of Sales Operations professionals, setting team objectives, monitoring performance, establishing measurable KPIs, and supporting recruitment, onboarding, workforce planning, and employee development.
• Own the operational delivery of partner sales programs across the assigned region, ensuring high-quality execution of sales motions while meeting service levels and business objectives.
• Monitor operational performance, identify risks, implement corrective actions, and drive continuous process improvements to increase efficiency and customer satisfaction.
• Monitor pipeline health, forecasting accuracy, and overall sales performance, providing data-driven insights to improve commercial outcomes.
• Analyze business metrics and prepare executive-level reporting, business reviews, and performance insights for key stakeholders.
• Drive operational excellence through KPI management, performance governance, and continuous improvement initiatives.
• Build and maintain trusted relationships with technology partners and internal stakeholders, acting as a key point of contact for operational matters and escalations.
• Collaborate closely with Sales, Customer Success, Operations, Marketing, and Leadership teams to ensure alignment and successful execution of business objectives.
• Coordinate cross-functional initiatives supporting partner growth, sales performance, and operational effectiveness.
• Lead regional operational initiatives and business improvement projects, coordinating multiple stakeholders across international teams.
• Ensure successful project delivery within agreed timelines, scope, and business objectives.
• Drive standardization, process optimization, and best practices across the organization.

Requirements

• Bachelor's degree in Business Administration, Management, Sales, Marketing, Information Technology, or a related field.
• 8+ years of experience in Sales Operations, Commercial Operations, Partner Sales, Customer Success, Business Operations, or a similar leadership role.
• Proven experience managing teams (approximately 8–10 employees or more).
• Experience owning operational delivery and business performance.
• Experience working with partner ecosystems within the technology industry.
• Strong understanding of SaaS, Cloud, or Digital Transformation environments.
• Experience managing multiple stakeholders across international organizations.
• Advanced English (C1+).

What we offer:

• Opportunity to lead an international Sales Operations team within a global technology environment.
• High-impact role supporting strategic partner programs across EMEA.
• Exposure to leading cloud and digital transformation initiatives.
• Professional development and leadership growth opportunities.
• Competitive compensation package.
• Hybrid working model.
• Collaborative and international working environment.