Account Manager

At Devotel, we are one of the leading players in the telecommunications industry, delivering high-quality Voice and SMS communication solutions worldwide. Our portfolio includes wholesale SMS and voice services, connecting operators and partners across the globe.

We are looking for a dynamic and highly proactive Account Manager to join our international Sales Department. We don’t evaluate our candidates based on years of experience; instead, we are looking for the right mindset - someone who is agile, confident, and ready to thrive in a fast-paced telecommunications environment.

What You’ll Do

• Take ownership of existing accounts, fostering long-term strategic partnerships and driving continuous account growth.
• Serve as the primary commercial liaison for international clients, maintaining high-level professional communication via email and virtual meetings.
• Act as a key mediator during operational or commercial escalations, utilizing strong negotiation and crisis management skills to resolve complex issues while safeguarding client trust.
• Prepare comprehensive commercial proposals, draft agreements, and analyze complex sales metrics to support strategic objectives.
• Proactively conduct market research to identify new opportunities, and subsequently schedule and lead introductory business development meetings within the telecom domain.
• Cross-collaborate seamlessly with internal technical and operational departments to guarantee end-to-end service delivery.
• Maintain meticulous records of commercial activities, account health, and sales pipelines within the corporate CRM system.

Desired Skils

• Bachelor’s degree in Business Administration, Economics, Engineering, or a related field.
• Strong analytical thinking skills with a solid grasp of numbers, margins, and commercial dynamics.
• Capacity to evaluate multi-dimensional problems, process information rapidly, and make swift, logical decisions.
• Highly proactive and confident communication style, equipped to engage easily with diverse stakeholders and build strong professional relationships.
• Excellent situational awareness and negotiation skills, with the ability to tactfully manage difficult situations, steer conversations constructively, and pivot strategies when necessary.
• A genuine eagerness to learn and build a career in the dynamic, international telecommunications industry.
• Strong interest in telecommunications, international business, and continuous learning.
• Excellent command of written and spoken English.

Why Join Us?

• Real learning and career development opportunities in an international working environment.
• A structured mentoring process with experienced industry professionals.
• Opportunity to take part in exciting and impactful global projects.
• A collaborative, dynamic, and supportive work environment.
• Meal support to make your workdays more comfortable.
• Access to sports and wellness benefits that support a healthy lifestyle.