Business Development Consultant

About the Company

CottGroup is a leading provider of consulting, outsourcing, technology, and training services. We support organizations in managing complex business processes while maintaining high standards of data privacy, regulatory compliance, and operational excellence.

About the Role

At CottGroup, we are looking for a client-focused Business Consultant to manage incoming business inquiries, understand prospective clients' needs, and introduce the most appropriate services and solutions across CottGroup's portfolio.

The Business Consultant serves as one of the first points of contact for prospective clients, helping them understand our capabilities and identifying solutions that best address their business needs.

This role is responsible for managing business opportunities from the initial inquiry through needs assessment, solution presentation, proposal coordination, commercial follow-up, contract closure, and client handover. In addition, the Business Consultant ensures that all opportunities are accurately maintained within the CRM system and that every inquiry is followed up in a timely and structured manner. You will collaborate closely with Commercial Account Management, Client Relations, Legal, and other internal stakeholders to develop tailored solutions, coordinate commercial activities, and ensure a seamless client experience throughout the commercial process.

Key Responsibilities

Business Inquiry Management

• Manage incoming business inquiries from prospective clients, business partners, and other business channels.
• Conduct introductory meetings to understand prospective clients' business needs, organizational structure, operational challenges, and service expectations.
• Present CottGroup's services and solutions, ensuring prospective clients receive clear, accurate, and relevant information.
• Identify the most appropriate services and solutions based on each client's business requirements.
• Coordinate with relevant internal teams to develop tailored service solutions.

Commercial Opportunity Management

• Manage commercial opportunities from initial inquiry through proposal, negotiation, contract closure, and client handover.
• Coordinate the preparation of proposals, service scopes, presentations, pricing, and commercial documentation.
• Present CottGroup's capabilities, services, and value proposition to prospective clients.
• Follow up proactively on proposals, commercial discussions, and outstanding actions to ensure opportunities continue progressing.
• Ensure confirmed clients are successfully handed over to the relevant operational teams together with complete commercial documentation.

CRM & Commercial Reporting

• Maintain accurate and up-to-date records of inquiries, meetings, opportunities, proposals, and follow-up activities within the CRM system.
• Ensure all commercial opportunities are tracked, updated, and managed throughout the sales process.
• Monitor open opportunities and coordinate timely follow-up with relevant stakeholders.
• Prepare periodic commercial reports, opportunity summaries, pipeline updates, and management reports.
• Support the continuous improvement of CRM data quality and commercial reporting.

Cross-functional Collaboration

• Work closely with internal departments to ensure prospective clients receive timely, accurate, and consistent information.
• Coordinate communication between commercial, operational, and subject-matter expert teams throughout the opportunity lifecycle.
• Share market feedback, recurring client needs, and business insights with relevant stakeholders.
• Contribute to initiatives that strengthen commercial effectiveness and the overall client experience.

Qualifications

• Bachelor's degree in Business Administration, Economics, Marketing, Human Resources, Industrial Engineering, or a related field.
• Minimum 8+ years of professional experience in business development, commercial consulting, B2B sales, client services, or commercial coordination.
• Experience managing commercial opportunities, preparing proposals, conducting client presentations, and coordinating solution development.
• Experience working with multinational clients, international partners, or global service delivery models will be considered a strong advantage.
• Strong written and verbal communication skills in both English and Turkish is a must.
• Proficiency in Microsoft 365 applications and experience using CRM systems.
• Experience in payroll outsourcing, HR outsourcing, consulting, or similar B2B service environments is strongly preferred.

What We Are Looking For

• Demonstrates a consultative and solution-oriented mindset.
• Has excellent communication, presentation, and relationship management skills.
• Can understand client needs and recommend appropriate business solutions.
• Is highly organized with excellent planning and follow-up discipline.
• Can manage multiple business opportunities simultaneously.
• Is proactive, commercially aware, and results-oriented.
• Enjoys collaborating across multiple functions within a dynamic business environment.