Business Development Specialist

Company Description Workx Middle East is an HR training and consulting firm headquartered in Dubai, with a strong presence across the UAE, KSA, and India. With over 15 years of experience in business consulting and training, the organization focuses on transforming the future of work by enhancing human capital and impacting lives globally. Workx Middle East offers a comprehensive range of HR services, including corporate trainings, workplace surveys, talent management, and HR consulting. Its diverse solutions cater to various industries and organizational needs, providing clients with customized, high-impact HR interventions.

Role Description The Business Development Specialist is a full-time hybrid role based in New Delhi, with flexibility for partial work-from-home. This role is responsible for identifying and qualifying new business opportunities, conducting market research, and developing lead generation strategies to grow the client base for Workx Middle East. Day-to-day activities include building and maintaining relationships with prospects and existing clients, coordinating with internal teams to tailor HR solutions, and preparing proposals and presentations that align with client needs. The specialist will track and report on sales metrics, support customer service follow-ups, and contribute to marketing initiatives and campaigns that promote the company’s training and consulting offerings.

Qualifications

• Strong analytical skills and the ability to interpret market data and business performance indicators.
• Excellent communication skills, including professional verbal and written interaction with clients and internal stakeholders.
• Demonstrated experience in lead generation and prospecting within B2B or professional services environments.
• Proficiency in market research, competitor analysis, and identifying emerging business opportunities.
• Customer service skills with a focus on building long-term client relationships and ensuring client satisfaction.
• Proven ability to meet sales or business development targets and work with CRM or sales tracking tools.
• Bachelor’s degree in Business, Marketing, HR, or a related field; relevant certifications in sales or business development are an advantage.
• Familiarity with HR services or consulting, and experience in Middle East or India markets, is beneficial.
• Capacity to work both independently and collaboratively in a hybrid environment, managing time and priorities effectively.