Senior Account Manager

DesignRush, a B2B media platform that drives brand discovery & growth, is seeking a Senior Account Manager to join our team. We are looking for an experienced Account Manager to own client media campaigns from onboarding through renewal, ensuring measurable results in impressions, clicks, and AI citations.

Our platform offers four key values to users:

• Trending Brands: Brands can feature their expertise and achievements via news, interviews, and trends articles to get noticed and recognized as an industry leader.
• Agency Directory: Brands can view qualified agencies based on their expertise, location, clients, and various other factors.
• Best Designs: Brands can enter their finest work and compete for the best web logo, app, print, packaging, and video design awards.
• Marketplace: Businesses can post their projects at no cost and receive proposals from verified agencies.

The candidate must be a proactive and independent thinker who can take ownership of the tasks at hand and ensure timely and high-quality output through collaboration with other team members.

Goals:

• Secure renewals and positive client reviews through proactive relationship management
• Identify and close upsell opportunities across your existing client portfolio
• Ensure client content deliverables are complete, on time, and meet quality standards every month

The ideal candidate will have:

• 5+ years of experience in account management, media sales, or B2B project management
• Strong marketing and SEO knowledge
• Ability to manage a full portfolio of client media campaigns end-to-end
• Proven communication and relationship-management skills

This position offers a base salary and monthly bonuses. This is a full-time, remote work-from-home position.

DesignRush is seeking to make IMMEDIATE hires.

Responsibilities:

• Own up to 30 client content campaigns simultaneously, from onboarding through renewal
• Secure renewals and positive reviews monthly by minimizing client churn
• Identify and pitch upsell opportunities across your existing client portfolio monthly
• Strategize content delivery to maximize impressions, clicks & AI citations for your clients
• Project manage client deliverables to ensure 100% on-time completion each month
• Communicate with clients daily with a proactive, problem-solving mindset
• Coordinate with internal departments to ensure quality & timely delivery of client assets
• QA client content & internal processes to continuously improve speed & quality while reducing overhead

Requirements:

• 5+ years of experience in account management, B2B client services, or media sales
• Intermediate marketing and SEO knowledge/background required
• Proven organizational skills – you don’t miss things, but remind others when they do
• Experience with tools such as: ClickUp, Klaviyo, HubSpot, GA4, GSC, Ahrefs, Microsoft Suite, Figma, WordPress & AI-assisted workflows
• Strong drive to help clients grow their business by going above and beyond
• Near-native written and spoken English.
• Proactive, analytical, tech-savvy, with an independent, growth mindset
• Able to work between 5 a.m. and 2 p.m. EST

Recruitment steps:

• Apply via LinkedIn
• Receive a short questionnaire
• Send back answers + CV
• Recruiter Interview
• Receive a short test
• Interview with the Hiring Manager
• Get feedback

We kindly ask for your CV and all correspondence to be in English.