Business Development Manager

As a Business Development Manager based in Portland, you will work with Klarna's largest and most strategic merchants to uncover growth opportunities and deliver scalable, value-driven solutions across our partner ecosystem. You will take full ownership of your portfolio, building and nurturing executive-level relationships while driving commercial outcomes that advance Klarna's position in the market. In this position, you will operate with a high degree of autonomy, identifying opportunities to deepen partner engagement and translating merchant needs into actionable strategies that deliver measurable impact. You will collaborate cross-functionally with internal teams across product, marketing, and analytics to bring the right solutions to your partners at the right time. Success in this position requires someone who thrives in fast-paced environments, embraces continuous change, and leads with a strategic yet hands-on approach.

Who You Are

• 5+ years of experience in business development, account management, or sales, with a demonstrated track record of managing strategic partner or merchant relationships
• Proven ability to engage and present confidently to C-level and senior executive stakeholders
• Experience in e-commerce, retail, or payments, with a strong understanding of how these ecosystems intersect
• Highly organized with the ability to manage multiple priorities, deadlines, and partners simultaneously without losing attention to detail
• A proactive, self-starting mindset with the ability to take initiative and drive projects forward independently in a dynamic, fast-evolving environment
• Strong leadership instincts with the ability to influence cross-functional teams and drive alignment without direct authority
• Excellent communication skills, both written and verbal, with the ability to tailor messaging to diverse audiences
• Proficiency in building and analyzing P&Ls, with the ability to translate financial insights into strategic partner recommendations
• Strong negotiation skills with experience structuring and closing complex commercial agreements
• Proven ability to create and lead effective business reviews that drive accountability and identify growth opportunities
• A natural networker with the ability to build and maintain meaningful relationships across industries and seniority levels

• Experience working within or alongside payments platforms, fintech, or financial services
• Familiarity with CRM tools and data analysis platforms used to track and optimize partner performance
• Experience navigating organizational change and thriving within companies undergoing rapid growth or transformation
• Advanced degree or relevant certifications in business, commerce, or a related field

Curious to learn more about Klarna and what it's like to work here? Explore our career site!

Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and "fair chance" ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact [email protected].

In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents