Express Global Logistics
Linkedin · Posted 9d ago
Senior Manager- Business Development
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Indexed description
Business Development
- Generate new business opportunities by identifying and targeting potential customers for freight forwarding services.
- Develop and implement strategies to build a strong pipeline of prospects.
- Establish and maintain relationships with key decision-makers within client organizations.
- Meet or exceed sales targets and KPIs set by management.
- Create and execute strategies to increase sales and market share in the freight forwarding sector.
- Track and analyze sales data to forecast revenue, identify trends, and adjust strategies accordingly.
- Maintain and grow long-term relationships with existing clients by providing outstanding service and support.
- Act as the main point of contact for customers and ensure their needs are met in a timely and professional manner.
- Ensure high levels of customer satisfaction by addressing any issues promptly and following up on sal…
- Maintain accurate and up-to-date records of sales activities, client communications, and pipeline status in the CRM system.
- Provide regular updates to management on progress against sales targets and market developments.
- Prepare reports on sales forecasts, customer feedback, and competitor activities.
- Work closely with the operations team to ensure smooth execution of freight forwarding services and customer satisfaction.
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