Sales Engineer

Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector.

Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.

So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.

What You Need To Know

The Sales Engineer is responsible for developing and growing Proserv's aftermarket, service, brownfield modification, and product solution business across Saudi Arabia. The role serves as the technical-commercial interface between customers, engineering, operations, and project delivery teams, identifying opportunities, preparing technical and commercial proposals, maintaining customer relationships, and supporting revenue growth objectives.

The Sales Engineer will proactively engage with key customers including EPC contractors, operating companies, system integrators, and end users to promote Proserv's products, services, upgrades, and lifecycle support solutions. The role requires strong technical understanding of control systems, instrumentation, electrical systems, and oil & gas operations combined with commercial acumen and customer relationship management skills.

What We Are Looking For

Some of the Key Accountabilities:

• Identify, qualify, and develop new business opportunities within assigned accounts and territories.
• Develop strong relationships with customer stakeholders including engineering, operations, maintenance, procurement, and project teams.
• Maintain regular customer visits and prepare visit reports with identified opportunities and actions.
• Support achievement of annual sales targets, booking objectives, and growth plans.
• Monitor market trends, competitor activities, customer investment plans, and upcoming projects.
• Develop account plans for strategic customers.
• Manage opportunities throughout the sales lifecycle from identification through order award.
• Maintain accurate opportunity records within CRM systems.
• Lead bid/no-bid evaluations and opportunity qualification processes.
• Coordinate with engineering and operations teams to develop winning technical and commercial solutions.
• Ensure timely submission of quotations and proposals.
• Review customer RFQs, tenders, and technical specifications.
• Prepare technical and commercial proposals in accordance with company procedures.
• Coordinate cost estimation, pricing, and risk assessment activities.
• Clarify technical requirements with customers and internal stakeholders.
• Participate in commercial negotiations and contract discussions.
• Promote Proserv's products, services, and technical capabilities.
• Provide first-line technical support during customer engagements.
• Liaise with engineering teams to ensure proposed solutions meet customer requirements.
• Support product presentations, technical workshops, and customer demonstrations.
• Assist in developing technical sales collateral and case studies.
• Ensure high levels of customer satisfaction and responsiveness.
• Act as a focal point for customer inquiries and concerns.
• Support resolution of commercial and operational issues.
• Maintain regular engagement with existing and prospective customers.
• Work closely with Engineering, Operations, Projects, Service Delivery, and Finance teams.
• Support project handover from sales to execution teams.
• Ensure accurate forecasting and reporting of sales opportunities.
• Participate in sales reviews, strategy meetings, and business planning activities.

Qualifications / Skills & Experience

• Bachelor’s degree in engineering (Electrical, Electronics, Instrumentation, Control Systems, Mechanical, or related discipline).

• MBA or commercial qualification.

• Strong proficiency in Microsoft Office applications.
• Knowledge of CRM systems and sales management tools.
• Knowledge of Saudi Aramco standards and specifications.
• Understanding of control systems, instrumentation or electrical systems.

• 3–7 years of experience in technical sales, application engineering, proposal engineering, or business development within the oil & gas, energy, industrial automation, or process industries.
• Experience preparing technical and commercial proposals.
• Experience in managing customer relationships and sales opportunities.
• Exposure to EPC contractors, operating companies, or industrial end users.
• Proven ability to work across multidisciplinary teams.

• Willingness and ability to travel extensively within the Kingdom of Saudi Arabia to support customer meetings, site visits, project discussions, and business development activities.
• Ability to obtain and maintain all necessary permits, certifications, and medical clearances required for customer site access.
• Valid driving license and ability to travel independently to customer locations.

At Proserv, we are guided by our core FRESH values, which shape our culture and drive our success. Be a part of a global company that values innovation, technology, and continuous learning where you will have opportunities for professional development and growth within the energy sector.

• Attractive compensation package
• Medical/Dental/Vision coverage for employee
• Life insurance coverage for you
• You and your household members will have access to Proserv's Employee Assistance Program.