Business Development and Account Manager

Job Summary

What’s next in your career? If it’s working on cutting-edge solutions in health, food, and sustainability, you’re in the right place.

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets.

The role is based in Bogotá and follows a hybrid working model. Be part of a a motivated, passionate, and open‑minded team, team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Drive profitable growth for the Probiotics and Biosciences portfolio across Mexico, Central America, and the Caribbean.
• Build and maintain strong, trust-based relationships with existing and prospective customers in the dietary supplements and pharmaceutical industries.
• Develop and manage a robust, evergreen project pipeline, ensuring continuous opportunity creation and progression.
• Define and execute account-specific growth and defense strategies, supported by detailed account plans.
• Identify customer strategies, unmet needs, and market trends to unlock new business opportunities.
• Lead commercial negotiations, including pricing, contracts, and go-to-market strategies with direct customers and distributors.
• Act as the primary link between customers and IFF’s internal teams (Applications, Regulatory, QA, Supply Chain, Customer Service, Marketing).
• Maintain accurate sales forecasts, manage risks, and communicate insights through Salesforce and regional forums.
• Resolve customer issues, including complaints and payment disputes, ensuring high service levels throughout the sales cycle.

What Makes You The Right Fit

• Bachelor’s degree in Food Engineering, Pharmaceutical Sciences, or a related scientific field.
• 3+ years of experience in sales or business development, preferably within health, pharma, or food ingredients.
• Proven experience in dietary supplements ingredients; probiotics experience is strongly preferred.
• Solid understanding of Health & Dietary Supplements markets, products, and technologies.
• Demonstrated success in developing new businesses with end-to-end ownership of opportunities.
• Strong strategic selling, negotiation, and account management skills.
• Ability to translate customer pains into value-driven commercial and technical solutions.
• Highly analytical, organized, results-oriented, and resilient in a fast-paced environment.
• Excellent English communication skills (written and verbal) and strong proficiency in commercial IT tools (Salesforce, MS Office).

How Would You Stand Out?

• Hands-on experience specifically with Probiotics or Bioscience solutions.
• Established regional network across Mexico, Central America, or the Caribbean.
• Proven success managing complex, multi-stakeholder, cross-functional projects.

Why Choose Us?

• Be part of IFF Health & Biosciences, a global leader driving science-based innovation that improves lives.
• Work in a high-impact commercial role with direct ownership of growth and customer strategy.
• Collaborate within a diverse, multicultural, and matrix organization with strong regional and global support.
• Access continuous learning, training, and career development opportunities.
• Operate in a dynamic, growth-oriented industry with strong long-term potential.
• Enjoy a competitive total rewards package and flexibility to work across the region (up to 50% travel).

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more