Management and Program Analyst

Summary

This position is in the Whistleblower Office (WBO), within the Office of the General Counsel (OGC). The mission of the WBO is to perform intake, tracking, and recordkeeping of whistleblower submissions; oversee the review process of each whistleblower's eligibility; administer the determination process for whistleblower award claims; communicate with whistleblowers and their representatives; and report to the Commission and Congress on the whistleblower program.

Duties

• Program Management: serves as Program Specialist responsible for analyzing, designing, and optimizing business processes to improve efficiency and effectiveness within WBO, including: Program Management: serves as Program Specialist responsible for analyzing, designing, and optimizing business processes to improve efficiency and effectiveness within WBO, including: evaluation and improvement of day-to-day operations of the WBO, data and technology, strategic communications, and policies and procedures. Intake: organizes and handles receipt of all submissions to the WBO, in any format, from external sources, including: tips and complaints, whistleblower award applications, inquiries to the WBO, and FOIA and Privacy Act requests. Information Analysis and Management: gathers, develops, updates, and maintains data, records, documents, and all other information related to whistleblower program, including: information management systems, notices of covered actions, electronic case management systems, document databases, records management, enforcement collections, and whistleblower confidentiality Reporting and Communications: compiles, analyzes, and organizes WBO information for reports and other communications for WBO staff, other Commission staff, and external audiences, including: case status updates, annual reports to Congress, electronic dashboards for whistleblower matters, and other external communications. Administrative Support: supports WBO attorneys in all aspects of whistleblower program work, including: proofreading and cite checking, redacting and preparing records, budgeting and financial administration, maintaining the WBO's website, logistical support, and updating whistleblower forms.

Qualifications

To qualify for the CT‐343‐12 Management & Program Analyst position, applicants must demonstrate one year of specialized experience, equivalent to the CT‐11 (or GS‐11) level, that includes: Conducting program analysis, program evaluation, performance measurement, or foundational fact‐finding used to support management decisions. Developing recommendations to improve productivity, operational efficiency, or program effectiveness, including applying process improvement methodologies to identify and address organizational challenges. Interpreting laws, regulations, policies, agency manuals, and authoritative guidance to assess compliance and devise methods for carrying out studies and analyses. Analyzing complex qualitative and quantitative data, including statistical analysis related to program issues, and preparing findings, reports, briefings, or recommendations for management. Providing advisory services to managers or senior officials, influencing acceptance and implementation of program findings, often requiring persuasive communication.

Education

No education requirement for this position.

Requirements

You will be evaluated on the basis of your level of competency (knowledge, skills and abilities) in the following areas: 1. Manages and Organizes Information 2. Problem Solving / Strategic Thinking 3. Written and Oral Communication 4. Technical Competence

Key requirements

• U.S. Citizenship
• Background/Security Investigation
• May be required to serve a one-year probationary period
• Selective Service Registration is required for males born after 12/31/1959

Evaluations

This recruitment will utilize the following assessment tools: Accomplishment Record and SME Evaluative Review Accomplishment Record: You will be required to submit an Accomplishment Record as part of your assessment. This requires you to provide written narratives detailing your past achievements as they relate to specific core competencies of this position. A panel will evaluate your narratives against benchmark ratings to determine your level of proficiency. These panel scores will be averaged and transmuted into your final category rating. Applicants who successfully pass this review will be placed into one of three quality categories—Best Qualified, Well Qualified, or Qualified—based on demonstrated proficiency, experience, and alignment with the required competencies. Quality Category Definitions: • Best Qualified – Applicants who substantially exceed the minimum qualifications and demonstrate exceptional proficiency across the core competencies. • Well Qualified – Applicants who clearly exceed the minimum qualifications and demonstrate strong competency across most areas. • Qualified – Applicants who meet the minimum qualifications for the position. Your application will be evaluated through an SME Evaluative Review. Subject Matter Experts (SMEs) will independently review your resume to assess how well your experience demonstrates the required competencies for this position. SMEs will assign scores based on the strength, relevance, and clarity of the information provided in your resume. These individual evaluations will then be combined to determine your final score or rating category. To qualify for this position, your resume must demonstrate sufficient knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. For the first level of review, your resume is the key evaluate your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. Your resume cannot exceed more than 2 pages. When the application process is complete, we will review your resume and other supporting documentation, to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You may preview questions for this vacancy.

How to apply

RESUME REQUIREMENT: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. Please ensure your resume clearly demonstrates how you meet the qualifications for the position within the two-page limit. YOU MUST APPLY ONLINE: Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (EST) on the closing date of this announcement. You must complete and submit an application by accessing the USAJOBS website at USAJOBS.GOV. To begin, click the Apply Online button within the vacancy announcement and follow the prompts to create an account using LOGIN.GOV, if you have not done so already. LOGIN.GOV will walk you through each step of the account set-up and will automatically link your USAJOBS profile to LOGIN.GOV. Once you have established an account using LOGIN.GOV, you will then go back to USAJOBS.GOV using your LOGIN.GOV username and password to answer the questions and submit all required documents. If you already have established an LOGIN.GOV account or want to return to your saved application, go to USAJOBS.GOV using your LOGIN.GOV username and password to apply or view your profile. If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at [email protected] or phone at 1-866.656.6831. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. EST. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

What to expect next

For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Required documents

You must provide a complete Application Package, which includes: Resume showing all relevant and related experience (two pages max). If selected, your resume will be used to determine your initial pay setting decision; Cover Letter (optional); Performance appraisal (optional); Veterans Preference: If you are entitled to veteran preference, you should indicate the type of veteran preference you are claiming on your resume. In order to verify your veteran preference entitlement, please submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service); official statement of service from your command if you are currently on active duty; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions. In addition, if you are a disabled veteran, a Purple Heart recipient, or widow/widower of a veteran, the spouse of a disabled veteran or the natural mother of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, “Application for 10-Point Veteran Preference,” and the other required documentation identified on the reverse side of the SF-15 to support your preference claim. Although veteran preference points are not assigned under the category rating procedures described under “How You Will Be Evaluated,” veteran preference eligibles are listed ahead of non-veterans within each category for which they are qualified. Interagency Career Transition Assistance Program (ICTAP): The ICTAP provides eligible displaced federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must score 85 or better on established ranking criteria. You must provide proof of eligibility with your application to receive selection priority. Additional information about ICTAP eligibility is at: http://www.opm.gov/ctap/index.asp.ICTAP Career Transition Assistance Program (CTAP): Provides eligible surplus and displaced competitive service employees in the CFTC with selection priority over other candidates for competitive service vacancies. If CFTC has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must rate equivalent to the Well Qualified or better category using established rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: http://www.opm.gov/ctap/index.asp. ICTAP/CTAP Candidates MUST submit: 1. A copy of their agency reduction-in-force notice; 2. A copy of your most recent Performance Rating; 3. A copy of your most recent SF-50 noting current or last position held, the grade level, and the duty location; and 4. A copy of your notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area or documentation showing you were separated as a result of RIF or declining a directed reassignment or transfer of function outside the local commuting area.

Other information

This is a Bargaining Unit Position located in the National Treasury Employee Union (NTEU) Chapter 337. Relocation: Relocation expenses will not be paid. Probationary Period: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary/trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. More than the number of positions listed may be filled through this vacancy announcement. The overall salary range is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade. A new hire's direct and overall experience are critical factors in determining a salary offer, therefore, it is important that your resume fully reflects all of your work experience. Note that the upper end of each range is typically applicable only to candidates with significant years of work experience and qualifications Please review the CFTC Compensation Program website for additional information. The law prohibits public officials from appointing, promoting, or recommending their relatives. The law prohibits requesting, making, transmitting, accepting, or considering political recommendations for employment or other personnel actions for non-political positions. This includes recommendations from Members of Congress, Congressional employees, elected state or local officials, and political party officials and any recommendation based on party affiliation.