IT Specialist (Digital Content)

Summary

This position is located in Division of Risk Management Supervision, (RMS) Operations Branch, Communications Section. The Information Technology Specialist (Digital Content) is responsible for managing and providing management support for internal and external website information for RMS. The incumbent coordinates the performance, direction, and completion of all the Division's efforts related to the development and maintenance of all internet-related system and software.

Duties

• Leads development or modification of internet-related systems, tools, and software used to benefit Risk Management Supervision (RMS) programs and operations with significant impact across the Federal Deposit Insurance Corporation (FDIC). Builds and maintains websites for a variety of purposes including sharing information with industry partners, hosting content for FDIC and/or industry outreach events, or sharing internal information (RMS and across divisions). Provides advice and guidance on and conducts website design and maintenance for RMS projects and communications utilizing internet-related systems and software, including guidance on internet security and internet/intranet content policies. Tests the product, or service to ensure adherence to requirements and that methods are suitable for RMS programs and end users. Creates and delivers job aids or training as needed for new and existing staff members and internet end users for systems. Develops and maintains policy and guidance for new or modified RMS internet-related systems, tools, and software. Reviews internet content and establishes parameters and schedules for content removal. Ensures webcontent is compliant with Section 508 of the Rehabilitation Act.

Qualifications

Qualifying experience is credited from private and public sectors, including paid and unpaid service (e.g., Peace Corps, AmeriCorps). Volunteer service builds competencies that translate to paid work. You will receive credit for all qualifying experience. See OPM's General Schedule Qualification Standards for details. Basic Qualifications (2210): Please refer to the OPM IT Management Series 2210 Qualification Standard for the specific experience and competency requirements for the GS/CG-14 position. AND CG-14: Applicants must complete one year of specialized experience equivalent to the GS/CG-13 level or above in Federal service. Specialized experience is defined as experience as a lead designer, developer, tester, and maintenance manager of internet-related systems, web-based tools, and related software; developing and applying policy, procedures, and guidance for systems, tools, and software; and project management, including data migration across legacy systems. Interagency Career Transition Assistance Program (ICTAP) eligible applicants must earn 80 or higher on the online assessment to be determined "well qualified." Resume Content Required for Qualification Determinations For each position on your resume, include: Employer name; Title; Series and grade (federal jobs only); Start and end dates (month/year); Hours per week; Relevant experience supporting your specialized experience responses. Important: If your resume is missing these details, your application may be marked incomplete, and you might not be considered for this job. Do not copy/paste duties or specialized experience from this announcement into your resume; that will not be considered a demonstration of your qualifications.

Education

There is no substitution of education for experience for this position.

Evaluations

You will be evaluated on application materials, questionnaire responses, and required assessments including a USA Hire Assessment. Cheating may result in removal from consideration. Below are the competencies you will be assessed on: Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Information Management Oral Communication Problem Solving Technical Competence You do not need to respond separately to these competencies. USA Hire Assessment: The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Applicants who meet the minimum qualifications will be assigned to one of three category levels-Best Qualified, Highly Qualified, or Qualified-according to the degree to which their background and responses to the assessment align with the competencies identified for this position. Veterans' preference is applied within categories; eligible veterans are afforded priority consideration over non-veterans. You may preview the application questionnaire for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13015954

How to apply

To begin, click the "Apply" button and follow the prompts. If you haven't already, register and establish a USAJOBS account. After you register online, click the "Apply" button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click "Submit Application" to complete the application process. You must apply online. To return to your saved application, log in to your USAJOBS account and click on "Applications" tab. Click on the "Position Title," and then select "Update Application" or "Additional Application Information" to continue. You have until 11:59 p.m. ET (Eastern Time) on the closing date (08/06/2026) of this announcement to complete the application process. Please ensure you have completed the application process by verifying the status of your application on-line to reflect: "Received". Failure to complete the application process will result in an incomplete application and you will not be considered for the position. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

What to expect next

You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." The Fair Chance Act prohibits inquiries concerning an applicant's criminal history information unless the hiring agency has made a conditional (tentative) offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Federal Deposit Insurance Corporation's Human Resources Staffing Policy and Accountability team at [email protected]. For more information go to FDIC Fair Chance to Compete for Jobs Act. Thank you for your interest in working for the Federal Deposit Insurance Corporation.

Required documents

For all applicants (please read carefully): Two-page resume showing relevant work experience (paid and unpaid), duties performed, employer name, start/end dates (month/year), hours worked, series and grade (federal jobs only) . If applicable: Veterans Documentation: DD-214 showing character of discharge (Member Copy 4 or 2), SF-15, VA letter, or certification of expected honorable discharge within 120 days. For more information on special hiring authorities for veterans, click here. Interagency Career Transition Assistance Program (ICTAP): Proof of eligibility if you are a displaced/surplus Federal employee under ICTAP. For more information, click here.

Benefits

FDIC employees receive the standard Federal benefits and may be eligible for additional FDIC-specific benefits, at minimal cost.

Other information

Additional selections may be made from this announcement to fill identical vacancies that arise later. Due to the high volume of qualified applicants expected to apply, this announcement will close on the day the 75th application is received, or on the closing date of this announcement, whichever comes first. Refer to these links for more information: Job Applicant Rights and Responsibilities; Selective Service System; Employment Conditions. Salary reflects a pay cap of $257,500. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period (or 2-year trial period, if applicable) during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period (or trial period) your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. After we select a candidate, we may share the remaining list of qualified candidates with other federal agencies. You can opt-in if you want us to share your name, application material and assessment results for similar jobs with other agencies. There is no guarantee of further consideration, and you can continue to explore and apply to other job announcements. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.