Inside Sales Representative - Bilingual

About PHL Distributions

PHL Distributions is a Canadian distributor of pharmaceutical and health products, partnering with the country's major pharmacy banners and wholesalers including Familiprix, Costco Quebec, Shoppers Drug Mart, McKesson Canada, Pharmasave, PharmaChoice, and a large network of independent pharmacies. Our growing portfolio spans topical care, vulvovaginal health, infant and digestive health, diagnostics, and dermatology/sun care brands. We're a lean, fast-moving team where individual ownership translates directly into results.

The Role

We're looking for a proactive, fully bilingual (French/English) Inside Sales Representative to own and grow the Quebec pharmacy channel. You'll inherit a base of established accounts and active relationships - your job is to nurture them, deepen them, and grow them. You'll be the trusted voice of our brands to pharmacy category managers and owners across the province: presenting new products, expanding listings, onboarding accounts to additional lines, and making sure existing partners keep reordering and growing with us.

This is a relationship-driven role for someone who takes genuine ownership. If you know the Quebec pharmaceutical landscape, can hold your own with a category manager, and treat your accounts like your own business, you'll thrive here.

What You'll Do

• Nurture and grow existing accounts: manage an established book of pharmacy relationships, staying in regular contact, anticipating needs, and keeping partners engaged and reordering.
• Present and upsell our products to pharmacy category managers and decision-makers — introducing new lines, expanding existing listings, and articulating clinical value, margin opportunity, and patient benefit in fluent French.
• Onboard accounts to new products: guide existing partners through adding new SKUs and lines, ensuring a smooth setup and a strong start.
• Own your territory: treat your accounts like your own business, follow up proactively, and take full accountability for retaining, growing, and exceeding targets within your base.
• Build lasting relationships with pharmacists and category managers so accounts deepen and grow over time.
• Spot growth opportunities within the existing network and selectively pursue new accounts where it makes sense.
• Stay sharp on the market: track competitor products, pricing dynamics, and category trends to position our brands effectively.
• Keep clean records of activity, accounts, and opportunities in our CRM (Salesforce), and share insights with the team.

What You Bring

Required

• Fully bilingual professional fluency in French and English, spoken and written. French is essential for daily interaction with Quebec pharmacies.
• Experience in the pharmaceutical, OTC, or pharmacy/health-product market (inside sales, distribution, rep, or pharmacy-side experience all welcome).
• A relationship-builder's mindset, energized by deepening accounts and being a trusted partner to your pharmacies.
• Strong presentation and persuasion skills; able to engage category managers and buyers with confidence.
• Self-starter who takes ownership, manages their own accounts proactively, and doesn't wait to be told what to do.
• Organized, with solid follow-through and comfort using a CRM(Salesforce preferred).

Nice to Have

• An existing network within Quebec pharmacy banners (Familiprix, Brunet, Jean Coutu, Uniprix, Proxim) or wholesalers.
• Familiarity with Salesforce.
• Knowledge of pharmacy category management and the listing/onboarding process.

Why Join Us

• An established book of accounts and relationships to grow from day one.
• A diverse and growing portfolio of products with real demand.
• A direct line to leadership and the autonomy to run your book of business your way.
• Competitive base salary plus commission, with strong upside for top performers.

Compensation

• Base salary: $45,000–$60,000 per year, commensurate with experience.
• On-target earnings (OTE): ~$65,000-$85,000 per year, base plus commission.
• Uncapped commission upside for those who exceed targets.
• Health and Dental Benefits
• Fitness reimbursements
• Hybrid/Remote work opportunity
• PHL Distributions is an equal-opportunity employer. We welcome applications from all qualified candidates.