Business Development Manager - Freight Forwarding

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

This role is responsible for driving incremental revenue growth by aggressively acquiring new customers and expanding business opportunities through a professional, consultative, and customer-focused sales approach. You will play a key role in strengthening our air, ocean, and customs brokerage footprint while contributing to long-term, sustainable growth.

• Proactively prospect, identify, and acquire new customers across ocean freight, air freight, and customs brokerage services
• Drive incremental revenue and volume growth through a strong hunter mindset and disciplined sales execution
• Develop, qualify, and convert leads through the full sales cycle, from initial contact to deal closure
• Build and maintain strong, long-term relationships with new and existing customers to uncover additional business opportunities
• Grow the company’s air and ocean freight business in line with sales strategy, with a focus on MNCs and the Chinese market
• Partner closely with the Toll network to grow volumes in priority trade lanes and targeted industry verticals
• Support Global Account Development initiatives through collaboration with regional and global stakeholders
• Serve as the primary sales contact point for assigned customers and manage all commercial interactions
• Maintain a healthy and accurate sales pipeline to consistently achieve agreed growth targets
• Represent the company professionally in customer meetings, presentations, negotiations, and industry events
• Drive revenue, market share, and profitability while ensuring customer-focused, value-adding solutions
• Ensure disciplined daily use of the Global Sales Platform to document sales activities and customer insights
• Act in accordance with company values and ethics, including Safety, Integrity and Trust, and Continuous Improvement

• Proven track record in new business development / hunter sales, ideally within freight forwarding, logistics, or supply chain (air, ocean)
• Demonstrated ability to consistently acquire new customers and close deals, with strong focus on revenue and volume growth
• Solid understanding of air and ocean freight solutions, trade lanes, and international logistics operations
• Excellent communication, presentation, and relationship-management skills
• Comfortable using CRM / sales platforms to manage pipeline and document sales activities
• Ability to collaborate effectively with internal teams and global sales networks
• High level of professionalism, integrity, and alignment with company values
• Fluency in English is a strong advantage
• Willingness to travel locally and regionally as required

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Thailand and be prepared to undertake pre-employment checks including a criminal history check and medical.