Inside Sales Representative

Program Description:

The Inside Sales Representative is responsible for driving revenue growth through the sale of air filtration products, replacement filters, and related services and components. This position serves as a primary point of contact for customers, responds quickly to inquiries and quote requests, proactively develops new business opportunities through outbound prospecting and cold calling, and maintains strong customer relationships to generate repeat business.

Supervisory Responsibilities:

None

Essential Job Functions:

Essential job functions represent the fundamental job duties and accountabilities of the employment position the individual holding the position must be capable of performing. Persons with disabilities can perform these with or without reasonable accommodations. The Director or his/her designee may assign other duties and accountabilities limited to those consistent with the applicable scope of the appropriate professional job function.

Sales Opportunity Management

• Serve as the first point of contact for inbound sales inquiries and lead generation activities.
• Qualify customer needs and identify opportunities for filtration products, equipment, services, and engineered solutions.
• Route qualified opportunities to the appropriate sales representative, business unit leader, engineer, or project manager based on customer needs and project scope.
• Coordinate introductions and facilitate seamless handoff of project opportunities while maintaining visibility throughout the sales process.
• Monitor and follow up on assigned opportunities to ensure timely customer response and progression through the sales pipeline.
• Maintain detailed records of customer interactions, opportunities, and lead status within the CRM system.

Lead Generation & Prospecting

• Conduct proactive outbound prospecting and cold-calling campaigns to generate new business opportunities.
• Identify target customers and decision-makers across key markets and industries.
• Develop and nurture leads through phone, email, and digital outreach efforts.
• Schedule meetings and introductory discussions for outside sales representatives and leadership team members.
• Consistently achieve activity goals related to calls, emails, lead generation, and opportunity creation.

Position Specifications

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Experience:

• Minimum 3 years of inside sales, business development, customer service, filtration sales, HVAC sales, or industrial product sales experience.
• Strong knowledge of commercial, industrial, and HEPA filtration products preferred.
• Demonstrated ability to cold call, prospect, and generate new business opportunities.
• Ability to quickly assess customer needs and direct opportunities to the appropriate internal resources.
• Excellent communication, organizational, and follow-up skills.
• Proficiency with CRM systems and Microsoft Office applications.
• Self-motivated, highly responsive, and able to manage multiple priorities in a fast-paced environment.

Education

• Engineering, Architectural, Construction Management, or related degree (Bachelors degree required)