MDM Sales Manager Costa Rica (M/F)

With 1,700 employees and 14 factories across 3 continents, STERIMED is the world's leading manufacturer of materials and packaging systems for the sterilization of medical devices. Sterimed develops, produces, converts, and markets various solutions such as bacterial barrier substrates and preformed sterilization packaging, serving both hospitals and medical device manufacturers.

Sterimed stands out with its strong entrepreneurial DNA and has been pursuing a highly dynamic external growth policy for several years. Since its founding in 2016, the group's size has quadrupled, and 10 acquisitions have been completed since 2017.

To support this growth, we are looking for a Sales Manager M/F for our MDM business unit covering Costa Rica and Mexico.

Reporting to the MDM Sales Team Leader Americas, the Sales Manager is responsible for managing, developing, and closing profitable new business across Costa Rica and parts of Mexico, primarily the surrounding areas of Mexico City. The primary focus of this role is selling medical packaging solutions to medical device manufacturers while also managing and growing an existing portfolio of customers. This is a remote role based in in Costa Rica.

This position requires a strong commercial mindset, excellent prospecting skills, and the ability to convert business opportunities into sustainable and profitable orders. The Sales Manager will work closely with customers, internal technical teams, and key stakeholders to support product validation, strengthen customer relationships, and drive order intake and market growth.

The ideal candidate will be a collaborative and transparent team player who can operate successfully in a multicultural, cross-border environment. This role also requires strong project management skills, the ability to build annual sales forecasts and budgets, and a commitment to delivering results in a dynamic, international business setting.

The position involves frequent travel throughout the assigned territory, including surrounding areas of Mexico City and Costa Rica and France for company seminars and business meetings.

Responsibilities and Duties

• Grow sales within the assigned territory of surrounding areas of Mexico City and Costa Rica

• Develop new business opportunities with medical device manufacturers.

• Manage and expand an existing customer portfolio.

• Prospect actively to identify and convert new commercial opportunities.

• Support product validation projects in coordination with customers and the technical department.

• Act as the link between customers and internal stakeholders to ensure effective communication and follow-up.

• Turn business opportunities into profitable orders.

• Build annual sales budgets based on customer forecasts and new business opportunities.

• Maintain accurate reporting and CRM updates.

• Apply company marketing and commercial policies consistently.

• Travel regularly within the territory and occasionally internationally as required.

Qualifications

• Bachelor’s degree in Business Administration, International Trade, Business Negotiation, Packaging En-gineering, or a related field.

• Minimum 5 years of experience in an export sales or B2B sales position.

• Experience in medical sterile packaging is preferred; experience in general packaging or food packaging will also be considered.

• Strong understanding of sales processes, customer development, and account management.

• Experience working with technical or project-based sales cycles is an asset.

Skills and Competencies

• Strong prospecting and business development skills.

• Excellent negotiation and communication skills.

• Ability to manage multiple priorities and customer projects simultaneously.

• Strong reporting, planning, and forecasting capabilities.

• Proficiency in Word, Excel, PowerPoint, Outlook, and CRM tools.

• Knowledge of Incoterms is preferred.

• Able to work effectively in an international and multicultural environment.

• Customer-focused, proactive, self-driven, and results-oriented.

• Strong relationship-building and problem-solving abilities.

• Adaptable and eager to learn about a new industry or market segment.

Language Requirement

• Bilingual in English and Spanish is required.

Travel Requirement

• Travel approximately 50% to 70% of the time within the assigned territory.

• Occasional travel outside of territory but within the Americas and France for company seminars or business meetings.

Sterimed is committed to creating an inclusive and accessible work environment. Feel free to let us know about any accommodations you may need to participate in the recruitment process.