Key Account Manager

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). More information on evolution.com.

The Key Account Manager (KAM) is responsible for managing and growing a portfolio of operators within the assigned region, building strong customer relationships and driving sustainable revenue growth for Evolution. The role combines strategic account management with the identification of upselling opportunities, execution of the commercial strategy, and day-to-day support for operators across Evolution's full product portfolio.

Key responsibilities

• Manage and develop the assigned operator portfolio, building strong, long-term relationships and driving commercial growth.
• Serve as the primary point of contact for operators on all commercial matters.
• Provide the appropriate level of support and hold business reviews with operators.
• Identify opportunities to expand Evolution's presence within each account.
• Develop and negotiate commercial initiatives.
• Monitor account KPIs to identify growth opportunities, potential risks, and areas requiring action.
• Support sales processes in collaboration with other teams.
• Apply Evolution's commercial guidelines across the assigned portfolio.
• Ensure agreed commercial terms are accurately documented and consistently implemented.
• Execute the commercial strategy within each account.
• Collaborate with other teams to provide operators with the necessary tools, materials, and support.
• Lead the commercial onboarding of newly assigned operators.
• Maintain an updated account pipeline.
• Contribute to territory planning by providing account-level insights and growth potential.

Qualifications

• Previous experience in commercial, sales, or account management roles, preferably within the iGaming industry.
• Advanced proficiency in Microsoft Excel and commercial reporting tools.
• Professional proficiency in English.
• Strong communication, relationship-building, and stakeholder management skills, with a confident client-facing approach.
• Ability to build trusted relationships with customers and internal teams, with a strong focus on collaboration and delivering results.

Our offer

• Competitive compensation.
• Opportunities for professional growth and career development.
• The opportunity to be part of a global leader in the online gaming industry.