Business Analyst

Business Analyst (12 month fixed-term contract, maternity cover)

Brother International Europe Ltd

📍 Audenshaw, Manchester (Hybrid, 2 days per week in the office)

📅 Fixed-Term contract (12 months) – Maternity Cover

🏢 About Brother

Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all activities is our “At your side” spirit, which always places our customers first.

We do this with a customer-first attitude and commitment to the circular economy, ensuring minimal impact on the environment through our “At your side 2030” vision and environmentally conscious approach.

🌍 About BIE

Brother International Europe (BIE) is the European Headquarters for the Brother Group. We work alongside 20 European offices and are responsible for shaping and supporting the pan-European strategy.

Our teams provide expertise across product, logistics, environmental strategy, IT, finance and operations. As an Investors in People organisation, BIE are committed to the growth and development of our people, reflected in how roles are designed and supported.

🌀 About the Role

We are seeking a talented and proactive Business Analyst to join our Business Analysis team. This role will play a key part in bridging business needs and technology solutions across our diverse portfolio of platforms including digital (Sitecore, web technologies), Salesforce, SAP S4, CRM and C4C, and other business critical solutions that support our core business functions.

As a Business Analyst, you will work closely with stakeholders across the business to understand requirements, define solutions, and ensure that initiatives deliver real value. You’ll be integral in shaping the way we deliver technology-driven change, ensuring alignment with business objectives and user needs.

📌 Role Responsibilities

• Partner with stakeholders to capture, analyse, and document business requirements.
• Translate requirements into user stories, process flows, and acceptance criteria that support successful delivery.
• Work across a range of technologies, including Digital platforms (Sitecore, web), Salesforce, SAP, and commercial solutions, ensuring solutions are fit for purpose.
• Support delivery teams with requirement clarifications and business context throughout the project lifecycle.
• Collaborate with Product Owners, Solution Architects, offshore developers to ensure solutions meet business needs.
• Contribute to business process improvements and recommend opportunities for optimisation.
• Support change initiatives by identifying risks, dependencies, and impacts on business operations.

👤 About You

• Proven experience as a Business Analyst in complex, cross-functional environments.
• Strong understanding of requirement elicitation techniques (workshops, interviews, process mapping, etc.).
• Meticulous attention to detail, with the ability to identify gaps, inconsistencies, and potential risks in requirements and documentation.
• Ability to create clear documentation business cases, user stories, acceptance criteria, and functional & non-functional requirements and process models.
• Exposure to digital technologies (web platforms, content management, customer-facing systems) is highly desirable.
• Familiarity with CRM (Salesforce preferred) and ERP (SAP or equivalent) systems is an advantage.
• Strong stakeholder management and communication skills, with the ability to influence and build trusted relationships.
• Comfortable working in both Agile and traditional delivery environments.

🎁 What’s on Offer

As well as a competitive salary, BIE offer a range of benefits:

• Hybrid & Flexible Working options
• 25 days holiday + bank holidays (plus option to buy 5 extra)
• Industry-leading pension (up to 10% company contribution
• Life Assurance & health cash plan
• Training & career development opportunities
• Free parking, EAP, social events, environmental days & more