Business Process Analyst

• Skilled at capturing business process requirements, mapping processes, identifying gaps, and redesigning and testing processes
• Strong technical and functional writing skills for the creation of user documentation
• Experience managing customer/stakeholder relationships with the ability to facilitate collaboration within the teams
• Strong understanding of technical and functional system requirements
• Demonstrated experience leading business process improvement initiatives
• Knowledge of systems engineering processes and practices
• 5+ years of consulting experience with expertise in change management and business process creation and implementation
• Strong oral and written communication skills
• Ability to communicate ideas effectively, listen to alternative ideas, and develop solutions
• Solid MS Office knowledge
• Federal Government experience
• Able to work independently

Participate in the development of business process transformation and vision strategies and support the implementation of those processes

• Participate in the development of business process transformation and vision strategies and support the implementation of those processes
• Ensures the establishment/documentation/reinforcement of processes and work aids to support the institutionalization of quality processes
• Develop Standard Operating Procedure (SOP) documentation that corresponds to new and existing system functionality
• Track and monitor effectiveness of change management initiatives; recommend and implement changes as needed to ensure business objectives are met
• Develop a deep technical and functional understanding of system enhancements and be able to communicate system knowledge to team