Salesforce Business Analyst

Role: Salesforce Business Analyst

Location: Hanover, MD(2 days/week)

Experiecne: 10+ years

Description

Position Overview:

We are seeking a Senior Technical Analyst to own end to end delivery of critical platform capabilities across the Connected ecosystem. This role sits at the intersection of product, technology, and business execution and is accountable for turning strategy into shipped, measurable outcomes.

This is a hands on, technical role. The Senior Technical Analyst drives execution from requirements through release, partners closely with Product Managers and business leaders, owns Release on Demand (ROD), and uses data and metrics to ensure products deliver real business value.

This is not a traditional business analyst or backlog only product owner role — it is a senior execution role with delivery ownership and accountability.

What You’ll Do

• Own product delivery from intake through production release, ensuring clear requirements, technical alignment, and execution readiness.

• Partner with Product Managers to translate roadmap priorities and business needs into executable work for delivery teams.

• Lead requirements analysis, impact analysis, and solution definition across systems, integrations, and data flows.

• Own and execute Release on Demand (ROD), including release planning, dependency management, risk identification, and go live readiness.

• Run backlog refinement, prioritization, iteration planning, and story acceptance to maintain consistent delivery flow.

• Perform hands on metrics and data analysis to assess product health, adoption, delivery performance, and business impact.

• Use insights and metrics to inform prioritization, release decisions, and continuous improvement.

• Work day to day with engineers, architects, QA, and shared services to unblock work and ensure delivery accountability.

• Communicate status, risks, tradeoffs, and outcomes clearly to business, product, and IS leadership.

What You Bring

• 7+ years of experience in Systems Analysis, Technical Business Analysis, or Technical Product Ownership

• Strong experience working in Agile delivery environments

• Proven ability to run execution and delivery without direct people management

• Strong understanding of enterprise systems, integrations, and data flows (Salesforce or CRM experience preferred)

• Experience owning or supporting production releases and release readiness

• Strong analytical, problem solving, and communication skills, including metrics driven decision making

Why This Role Matters

This role is accountable for ensuring products are not just defined but delivered, released, and successful in production. You will play a critical role in driving execution discipline, delivery transparency, and measurable outcomes across high impact initiatives.

Enterprise Req Skills

Salesforce CRM,Business Analysis,Sql,Data analysis