Business Analyst – Product Governance & Requirements Management

About the Role

We are looking for an experienced Business Analyst to support our IT Product Management team, combining governance/compliance oversight with hands-on backlog and requirements management. You'll be the link between business and technical stakeholders, ensuring both regulatory compliance and smooth, implementation-ready delivery of requirements.

Your Responsibilities

Governance, Compliance & Requirements

• Manage product-related governance and compliance activities, ensuring adherence to legal and regulatory requirements, including data protection and privacy regulations (ideally within the financial sector).
• Coordinate internal governance topics such as security controls, MFA requirements, and audit readiness.
• Create and maintain compliance and governance documentation.
• Elicit, analyze, and refine functional and non-functional requirements.
• Create and maintain user stories and acceptance criteria.
• Manage and prioritize the product backlog in collaboration with the IT Product Manager and Product Owner.
• Facilitate sprint ceremonies (e.g. backlog refinements) and ensure requirements are implementation-ready.

IT Product Management Support

• Support the IT Product Manager with day-to-day product activities and ad-hoc requests.
• Create and maintain professional documentation, presentations, reports, and stakeholder communications.
• Organize meetings, workshops, and communication across business and technical stakeholders.
• Track actions and ensure timely follow-up of key activities.

Required Skills & Experience

• Proven experience as a Business Analyst in complex IT environments.
• Strong communication, stakeholder management, and organizational skills.
• Experience working with Agile methodologies and software delivery teams.
• Familiarity with Azure DevOps (or similar tools like Jira) and ServiceNow for customer support.
• Ability to communicate effectively with both business and technical audiences.
• Proficiency in Microsoft 365 tools (Word, PowerPoint, Outlook, Teams).

Preferred Experience

• Familiarity with security, risk, compliance, or governance processes.
• Knowledge of CIAM, IAM, authentication, authorization, SSO, or MFA solutions.